Senior Systems Engineer

Iridium Satellite•Chandler, AZ

11d•Hybrid

About The Position

Iridium is seeking a Senior Systems Engineer to join our Broadcast Services and Network Quality of Service team. As a Senior Systems Engineer, you will focus primarily on Network Quality of Service from an autodialers perspective, evaluating strategies for optimization of service performance, KPI automation, and systems engineering support for Iridium’s portfolio of services. You will also perform system requirements analysis, decomposition and management, functional and performance analysis, system design, system integration, and troubleshooting of network systems, providing significant value to the team. You will excel in this role if you are a team player, are able to understand large and complex systems, and have a passion for finding software coding and design bugs.

Requirements

Bachelor’s degree in Engineering or related technical field experience
8+ years of relevant systems engineering experience for complex technical projects
Strong knowledge of system engineering methodologies
Direct experience in telecommunications, ground networks, electronic products development/manufacturing, or satellites is highly desirable
Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic
Have confidence and be able to easily build relationships with leadership and colleagues outside of your team
Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions and come up with out-of-the-box solutions
Be proactive in providing feedback and be enthusiastic in sharing your knowledge with others
Capable of prioritizing your own tasks and potentially the tasks of others while making sure deadlines are met
This position directly performs under, supports, or is exposed to a U.S. government contract. To comply with the requirements of that U.S. government contract, applicants for this position must be U.S. citizen
Be able to work in the office at least 3 or more days a week to foster collaboration with the team and stakeholders
Be able to travel up to 10% of the time

Nice To Haves

Programming languages such as Java, JavaScript, Python, Shell scripting
Working knowledge of networking protocols, routers, switches, etc.
Familiarity with the Atlassian Tool Suite
A solid understanding of tools and software applications that support system engineering best practices

Responsibilities

Monitor the Iridium autodialer system to ensure all autodialers are running properly and collecting data and alerting when KPI threshold is reached
Perform database maintenance as required by the autodialer system
Autodialer maintenance, including antenna replacement, autodialer resetting, cable replacement/measurement, and dev board diagnostic/replacement
Generate monthly reports for SLA autodialers, per contractual obligations
Perform system analysis for special world events
Perform system analysis on new services and configurations as they relate to effects and impacts on the network
Document and carry out systems engineering as well as SAFe®/Agile processes for various projects
Work with service owners to define KPI definitions and requirements
Conduct and document system analysis (functional & performance), interface definition, and trade studies
Generate metrics and reports for presentation to teams and leadership
Build strong relationships with stakeholders to understand technical needs, define requirements, and support effective planning and execution of assigned projects
Utilize critical thinking skills to anticipate the needs of your team in applying new ideas and approaches on design and development projects