Senior Systems Engineer
About The Position
Digacore is seeking a senior-level engineer with a builder’s mindset to design cloud-first environments, lead escalations, and work directly with clients to create solutions that fit their needs. The role combines systems engineering and solution architecture, with responsibility for critical escalations, client assessments, and end-to-end solutions involving Azure, networking, server building, and advanced troubleshooting. The engineer will support and administer Microsoft’s core technology stack, design and implement Azure, Microsoft 365, and Intune/Endpoint Manager solutions, and build and harden servers and workstations. The position also contributes to technical scoping, project execution, documentation, team mentoring, and technical best practices across cloud security, automation, monitoring, and MSP tooling. Digacore describes itself as a fast-paced, people-first managed service provider offering career growth, autonomy, collaboration, paid certifications, and hybrid flexibility.
Requirements
- At least 5 years of experience in a managed service provider (MSP) or high-volume IT support environment.
- Strong experience with Windows Server 2016/2019/2022, Active Directory, Group Policy, and DNS.
- Strong Microsoft 365 administration and security experience.
- Strong experience with Azure infrastructure and virtual networks.
- Experience with virtualization tools such as VMware, Hyper-V, and AVD.
- Networking experience with Layer 2/3, VPNs, and firewalls.
- Scripting and automation skills; PowerShell is preferred.
- Strong documentation habits and familiarity with ConnectWise.
- Confident communication skills, including the ability to explain solutions to non-technical users.
Nice To Haves
- AZ-104 or higher certification preferred.
- AZ-305 certification.
- CCNA or CCNP certification.
- Cybersecurity-related certifications.
Responsibilities
- Lead technical assessments and translate business needs into secure, scalable infrastructure designs.
- Design and implement solutions in Azure, Microsoft 365, and Intune/Endpoint Manager, including Autopilot deployments, compliance and conditional access policies, and application packaging.
- Redesign and optimize networks—including firewalls, switching, routing, and VLANs—for performance, security, and cost efficiency.
- Use the CLI for common network tasks; troubleshoot loops, configure switches, and support HP/Dell switch environments and SonicWall/Fortinet firewalls.
- Support and administer Windows Server roles, Office 365, and Azure services.
- Build and harden servers and workstations to ensure reliability, security, and lifecycle longevity.
- Create accurate, detailed statements of work and scopes defining deliverables, timelines, and technical requirements.
- Own and resolve complex Level 3+ escalations through deep-dive troubleshooting, root-cause analysis, and long-term remediation.
- Produce clear, repeatable documentation for architectures, deployments, and operational processes.
- Mentor junior and mid-level technicians and help raise team-wide technical capability.
- Partner with the sales department to review proposals, validate technical scope, and identify potential pitfalls.
- Coordinate with account managers, project managers, and clients to support clear communication and smooth project execution.
- Help drive best practices in cloud security, automation, monitoring, and MSP tooling, applying resourceful problem-solving.
Benefits
- Nationwide medical, dental, life, and LTD insurance; the company covers LTD and life insurance at 100%.
- Generous PTO and mental health days.
- 401(k) with company match.
- HSA and FSA options.
- Paid training and certification assistance.
- $500 sign-on bonus.
- Quarterly team events and career coaching.
- Hybrid flexibility.
- Real career growth and autonomy to own projects and make decisions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
