About The Position

Design. Solve. Lead. We're looking for a Senior Systems Engineer to join our growing Managed Services team. This is a hands-on technical role for someone who thrives in a fast-paced MSP environment and wants to work on complex infrastructure, Microsoft cloud technologies, Azure Virtual Desktop migrations, and strategic client projects. This is not a ticket-queue-only position. You'll serve as a senior technical resource, helping clients modernize their environments while mentoring teammates and solving the issues others can't.

Requirements

  • 5+ years of IT engineering experience
  • Experience working in a Managed Services Provider (MSP) environment strongly preferred
  • Advanced troubleshooting and problem-solving abilities
  • Strong communication and client-facing skills
  • Microsoft Azure
  • Azure Virtual Desktop (AVD)
  • Microsoft 365
  • Windows Server
  • VMware and/or Hyper-V
  • Networking fundamentals (TCP/IP, VLANs, VPNs, routing, switching)
  • Entra ID (Azure AD)
  • Intune
  • Conditional Access
  • Backup and Disaster Recovery solutions

Nice To Haves

  • Microsoft Azure, Security, or Microsoft 365 certifications
  • Experience with SonicWall, Fortinet, or Meraki firewalls
  • PowerShell scripting and automation
  • Security and compliance frameworks
  • RMM and PSA platforms such as ConnectWise, Autotask, or NinjaOne

Responsibilities

  • Act as the primary escalation point for complex technical issues
  • Perform root cause analysis and implement long-term solutions
  • Lead troubleshooting efforts across cloud, server, networking, and virtualization environments
  • Support service desk teams with advanced technical guidance
  • Design and implement Microsoft Azure solutions
  • Lead Azure Virtual Desktop (AVD) deployments and migrations
  • Execute Microsoft 365 migrations and modernization initiatives
  • Design scalable, secure infrastructure for a variety of client environments
  • Participate in planning, architecture, and project delivery
  • Work directly with clients to understand business and technical requirements
  • Communicate solutions clearly to both technical and non-technical stakeholders
  • Build trusted advisor relationships through professionalism and technical excellence
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service