Senior Systems Engineer

OCLCDublin, OH
Hybrid

About The Position

OCLC is seeking a Senior Systems Engineer (DevOps) to support and enhance the Wise Integrated Library System (ILS) platform used by public libraries. This role focuses on ensuring the platform remains secure, reliable, scalable, and efficient through automation, monitoring, infrastructure management, and continuous improvement.

Requirements

  • Bachelor's degree or equivalent experience.
  • 6+ years in DevOps, Systems Engineering, Platform Engineering, or related roles.
  • Strong experience with Linux (RHEL) administration and troubleshooting.
  • 6+ years of Ansible and automation/IaC experience.
  • Proficiency in Bash and Python scripting.
  • Experience with SQL/MySQL .
  • Monitoring, incident management, and production support expertise.
  • Strong analytical, problem-solving, and communication skills.

Nice To Haves

  • Docker, Kubernetes, Helm
  • Jenkins and CI/CD tools
  • Rundeck
  • Solr, etcd
  • Networking (DNS, routing, firewalls)
  • Cloud or hybrid infrastructure experience
  • ITIL/change management practices
  • Experience working with distributed/global teams

Responsibilities

  • Design, maintain, and optimize Linux-based infrastructure (RHEL preferred).
  • Automate operational tasks, deployments, and configuration management using Ansible and scripting ( Bash/Python ).
  • Improve infrastructure provisioning, patching, upgrades, and platform maintenance processes.
  • Implement and enhance monitoring, alerting, and observability solutions.
  • Lead incident resolution, root cause analysis, and preventive improvements.
  • Support customer environment deployments and platform improvement projects.
  • Collaborate with development teams to improve CI/CD and deployment processes.
  • Create technical documentation, runbooks, and promote knowledge sharing.
  • Provide technical leadership, mentoring, and cross-team coordination.

Benefits

  • Competitive compensation that reflects your unique contributions—performance, experience, and skills
  • Exceptional benefits
  • Best-in-class health coverage
  • Retirement plans with generous company contributions
  • Commitment to your overall well-being
  • Free use of our on-site fitness center, gym sports, group exercise classes, and game room
  • Onsite catering and cafeteria subsidized by OCLC
  • Health and wellness events
  • Paid parental leave and adoption assistance
  • Tuition reimbursement
  • Public Service Loan Forgiveness eligibility
  • Company-subsidized pricing on local tickets and memberships
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