Senior Systems Engineer (L5)

Open Approach•Fort Collins, CO

3d•Onsite

About The Position

Open Approach is looking for an enthusiastic, empathetic, personable, self-driven individual, undeterred by the challenges that come with working in a small but growing tech company. Day-to-day tasks can vary significantly, but your primary focus will be on the execution of complex technical projects for our clients . The variety of project work and design/architecture statement of work generation is vast . If you're enthusiastic about architecting and implementing highly technical solutions and have the people skills to be strategic with our clients, then this could be the fit for you! A successful candidate for this position will, above all, closely reflect the values that we have built this company upon: honesty, integrity, and an ambition to continually improve every aspect of our work.

Requirements

This role requires working from the office a minimum of three (3) days per week
Excellent written and verbal skills are imperative (previous Customer Service experience is a plus)
Have the enterprise-level skills and awareness to understand and appreciat e change control , proper documentation , and communication
Well-versed with Windows Server, multi-site Active Directory environments , Advanced Group Policy Management, NPS and RADIUS authentication
Deep v irtualiz ation experience ( Primarily Hyper-V, VMware, and corresponding clustering technologies , including SAN management )
Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS)
Solid knowledge of LAN and WAN infrastructure (IPSec VPN Tunnels, VLANs, routing, DHCP /DNS , SD-WAN)
Security design and best practices for systems and networks , including Multifactor Authentication implementation
Coding or scripting experience is helpful (PowerShell, VBScript , or Python )
Cloud infrastructure design, architecture, and administratio n ( Microsoft Azure and Amazon AWS)
At least 4 years of experience in an engineer ing role in an MSP environment is required .

Responsibilities

Collaborate with coworkers, vendors, and work directly with clients via phone and email to design and implement a wide variety of technical engineering projects
Architect, b uild , and administer mission-critical server infrastructure, firewalls, physical, and wireless networks
Perform cloud migrations (Exchange, SharePoint, Entra ID/ Intune , Azure)
G eneral complex administration of the Microsoft 365 ecosystem
Take ownership of an issue, project, or architecture/design, seeing it through from beginning to end
Must be flexible with on-duty hours as some project activities take place during evenings and/or weekends
Build upon and write new internal and client-facing documentation
Participate in an o n-call rotation