About The Position

The Senior Systems Engineer - Security and Surveillance serves as a technical advisor and subject matter expert (SME) for a large-scale, enterprise video surveillance and physical security environment. This role provides strategic guidance, engineering oversight, and hands-on expertise to ensure 24/7 system reliability, security compliance, and optimal analytics performance across the organization’s security systems infrastructure.

Requirements

  • BA/BS Engineering, Computer Science, or a related technical field and 6 years of experience as a Systems Engineer, Field Engineer, or Integration Engineer supporting security and surveillance systems or demonstrated equivalency of experience and/or education.

Nice To Haves

  • Experience of enterprise VMS platforms and video analytics configuration and performance tuning.
  • Experience administering Windows Server environments (2016 or later).
  • Experience with database maintenance and performance optimization (SQL-based systems preferred).
  • Experience in understanding of networking fundamentals, IP addressing, VLANs, bandwidth management, and IP device administration.
  • Full project lifecycle experience, including procurement, system design, deployment, testing, training, and operational handoff.
  • Experience with documentation, reporting, and stakeholder communication skills.
  • Experience supporting public sector, transit, or law enforcement clients.
  • Experience with third-party system integrations, such as access control systems and emergency communications platforms.
  • Industry certifications such as Microsoft, networking, or VMS manufacturer certifications.
  • Experience working in large-scale, highly regulated, or mission-critical environments.
  • Familiarity with system resilience strategies, high availability architectures, and disaster recovery planning.

Responsibilities

  • Serve as the technical advisor and program SME for enterprise Video Management Systems (VMS) and security platforms.
  • Provide expert guidance on video analytics configuration, tuning, validation, and optimization.
  • Support oversight of Windows Server infrastructure, including patching strategies, monitoring, hardening, and capacity planning.
  • Recommend and support database maintenance, index optimization, and performance improvements to ensure system stability and scalability.
  • Maintain and review site IP matrices, network diagrams, and as-built documentation.
  • Advise on and evaluate third-party system integrations and cross-system data bridges (e.g., access control, emergency communications, analytics platforms).
  • Act as the technical liaison between engineering teams, field technicians, and vendors; provide guidance on hardware compatibility and deployment coordination.
  • Support development of technical reports, operational documentation, and training materials for internal and external stakeholders.
  • Advise on spare parts inventory strategy, lifecycle planning, and downtime mitigation approaches.
  • Provide escalation-level engineering support during critical incidents or system outages.

Benefits

  • medical
  • dental
  • vision
  • life
  • AD&D
  • disability benefits
  • paid time off
  • leaves of absences
  • voluntary benefits
  • perks
  • flexible work options
  • well-being resources
  • employee assistance program
  • business travel insurance
  • service recognition awards
  • retirement savings plan
  • employee stock purchase plan
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