Senior Systems Analyst

Scotiabank • Toronto, ON

4d • Onsite

About The Position

The Canadian Banking Products Engineering team is looking for a Senior Systems Support Analyst, to play a critical role in being the liaison between the business stakeholders and the technology development teams. In this role, the Senior Systems Analyst would be responsible for supporting the Private Banking domain from technical documentation, delivery and resolution of roadblocks perspective.

Requirements

• University degree in Computer Science, Information Technology, Engineering or related field
• 5+ years experience as a Systems Analyst in a complex enterprise environment.
• Ability to break down high level requirements into structured insights and actionable outcomes.
• Ability to deliver results in face paced, challenging and dynamic environment.
• Strong verbal and troubleshooting skills
• Proficiency in JIRA, Confluence, system architectural design, data mapping and system flows.
• Proficiency in Agile/Scrum and SDLC methodologies

Responsibilities

• Understand business processes and technology landscape, responsible to keep a wholistic view on the domain's current and future system needs.
• Ensure that technical specifications are clearly, accurately and thoroughly documented and understood for both system changes and/or process changes.
• Ensure sign off and completeness of technical requirements and specifications from both technology and business owners.
• Investigate and resolve incidents independently and escalate complex issues as needed.
• Develop and maintain relationships with stakeholders and subject matter experts on both technology and business areas.
• Develop detailed progress reports and timely communications to key stakeholders and domain leads
• Develop a strong knowledge of the product backlog and work closely within the domain team, ensuring systems requirements are assigned to the right technology teams
• Provide support/guidance with test validations, implementation, and manages transitioning the change to a steady state maintenance function

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior