Senior Systems Analyst

Bay Area Air District•San Francisco, CA

23h•Hybrid

About The Position

Join an agency committed to creating a healthy breathing environment for every Bay Area resident while protecting and improving public health, air quality, and the global climate! The Air District is currently accepting applications for the position of Senior Systems Analysts in the Information Services Division. This is an open recruitment for three (3) vacancies which are full-time and represented. About the Position The Air District is currently recruiting for the following three (3) vacancies: 1. Senior Systems Analyst – Operations Do you take ownership of systems that others depend on every day? Do you like stepping into complex problems and driving them forward? Do you want your work to directly support environmental and public health outcomes? The Senior Systems Analyst role offers these opportunities. This position operates as a senior technical lead within the Information Systems Operations team, responsible for designing, supporting, and improving the systems that enable the Air District’s work. It requires strong technical depth, sound judgment, and the ability to move work forward across teams while staying hands-on in the technology. In this role, you’ll play a hands-on part in operating and modernizing the Air District’s technology environment, with opportunities across areas including, but not limited to Cloud & Infrastructure Engineering, Networking & Connectivity, Identity & Access Management, Endpoint & Device Management, Monitoring & Reliability, and Disaster Recovery & Business Continuity. 2. Senior Systems Analyst – Cybersecurity Are you a Cybersecurity expert who thrives on new challenges every day? Does your skillset stretch beyond a single domain of Cybersecurity? Do you find a sense of purpose in protecting a mission driven organization from cyber threats? If so, the Cybersecurity Team at the Bay Area Air District is exactly what you’re looking for! We’re actively scaling our dedicated Cybersecurity Program and are looking for a senior-level cybersecurity professional to join our agile, collaborative team. This is a chance to help shape and modernize a cybersecurity program that directly supports public health and environmental protection across the Bay Area. In this role, you’ll play a hands-on part in building and maturing a modern cybersecurity program, with opportunities across areas such as Security Engineering, Risk Management, and Incident Response. If you are a cybersecurity professional who wants to apply your expertise to a mission-driven public agency, we encourage you to apply. 3. Senior Systems Analyst – Business Analyst Are you a Business Analyst who thrives on solving complex business problems and bringing clarity to ambiguity? Do you enjoy working with diverse stakeholders, translating business needs into actionable solutions, and helping teams deliver value through technology? Do you find satisfaction in creating alignment between business objectives and technical delivery? If so, the Information Management Division at the Bay Area Air District may be exactly what you’re looking for! We’re expanding our technology and software delivery capabilities and are looking for a Senior Business Analyst to join our collaborative, agile team. This is an opportunity to play a key role in modernizing business processes, improving technology solutions, and supporting initiatives that directly contribute to public health and environmental protection across the Bay Area. In this role, you’ll serve as a strategic partner between business and technology teams, helping drive successful project outcomes through clear requirements, stakeholder engagement, and effective delivery practices. If you are a business analyst who is ready to do meaningful work at the intersection of public service, technology, and operational improvement, we encourage you to apply. Hybrid Work Schedule - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment. Positions are not eligible to be fully remote View the full classification specification here: https://www.governmentjobs.com/careers/baaqmd About the Division Enterprise Technology Solutions (Business Analyst) The Enterprise Technology Solutions Division provides technology, data, and digital services that support the Air District's mission and business operations. The division partners with departments across the organization to deliver secure, reliable, and innovative technology solutions that improve efficiency, support informed decision-making, and enhance services for staff, regulated entities, and the public. The division is responsible for enterprise applications, data management, business intelligence, system integration, cloud technologies, and digital services. Teams within the division work collaboratively to modernize business processes, improve access to information, strengthen data governance, and ensure technology systems remain scalable, secure, and aligned with organizational priorities. Current initiatives include expanding enterprise analytics capabilities, modernizing technology platforms, improving data accessibility and quality, supporting digital service delivery, and implementing innovative solutions that help the Air District operate more effectively and efficiently. Information Services (Cybersecurity & Operations) The Information Services Division provides technology services and user enablement that support the Air District’s mission and business operations. The division partners with departments across the organization to deliver secure, reliable, and scalable technology services that enable staff and stakeholders to operate safely and effectively in a modern digital environment. The division is responsible for Service Desk operations, IT infrastructure and operations, cybersecurity, and records management across the Air District. Teams within the division work collaboratively to support day-to-day operations, strengthen security and resilience, and advance strategic initiatives that improve service delivery and operational efficiency. Current initiatives include improving enterprise networking infrastructure, storage migrations to cloud, mobile device management, and process governance improvements. About the Air District Bay Area Air District is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices. The Air District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma. At the Air District, we take pride in our commitment to fostering a workplace that values diversity and promotes cultural awareness. We prioritize employee engagement by providing a collaborative and inclusive environment that encourages active participation and open dialogue. Additionally, we believe in pay equity and strive to create an equitable compensation structure. With a strong emphasis on work-life balance, we understand the importance of supporting our employees' well-being both inside and outside the workplace. Join us in a dynamic and inclusive culture where your contributions are celebrated and your growth is nurtured. The Air District recognizes and values the contributions of every employee and works to sustain an environment where everyone is respected. We incorporate the principles of diversity, equity and inclusion within our decision-making strategies, policies, procedures, regulations, funding initiatives, public outreach, planning, and hiring.

Requirements

Bachelor’s degree from an accredited college or university in computer science, information technology, or a closely related field and three years of experience in IT systems analysis, design, and project management, including significant experience in complex IT environments.
Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered.

Nice To Haves

Operations: Four (4) or more years of direct experience administering and supporting Microsoft technologies such as Azure, Microsoft 365, Active Directory, Entra ID, and Intune in a production environment.
Three (3) or more years of hands-on experience designing, implementing, and supporting networking solutions across both cloud and on-prem environments, including Azure virtual networks, network security groups, VPN gateways, and enterprise LAN/WAN infrastructure.
Two (2) or more years of experience managing mobile device management (MDM) platforms, including Windows, Android, and iOS devices, with responsibility for device enrollment, configuration, compliance policies, and troubleshooting across enterprise environments.
Cybersecurity: Six (6) or more years of professional experience, including at least three (3) years of direct professional experience in cybersecurity.
Experience working across multiple cybersecurity domains, such as security engineering, security operations, risk management, and incident response.
Experience collaborating with technical and non-technical stakeholders to prioritize cybersecurity risks and remediation efforts.
Business Analyst: Five (5) or more years of Business Analysis experience supporting enterprise applications, software development, systems implementations, or major business process transformation initiatives.
Experience working in Agile environments with demonstrated success developing epics, features, user stories, acceptance criteria, backlog refinement activities, and supporting sprint-based delivery teams.
Strong facilitation, communication and stakeholder management skills, including experience leading workshops, requirements gathering sessions, process mapping activities, and consensus building discussions across technical and non-technical audiences.
Experience mentoring and leading Business Analysts, including establishing standards, reviewing deliverables, coaching team members, and driving consistency in requirements documentation and analysis practices.

Responsibilities

Provides lead direction, coordination, training and work review to staff on routine, continuing, or well-defined tasks.
Serves as a technical lead for complex IT projects, ensuring effective coordination and delivery.
Provides advanced systems analysis, design, and implementation for IT solutions.
Leads, designs, configures, and maintains enterprise IT systems, ensuring functionality and performance.
Develops strategies to enhance systems and address emerging business needs.
Leads, designs and implements CI/CD pipelines to streamline software development and deployment processes.
Develops automation scripts and tools to improve system reliability, scalability, and deployment speed.
Monitors and optimizes cloud and on-premises infrastructure to support development and operational needs.
Develops and maintains custom software applications to meet organizational needs, using programming languages such as Python, Java, or C#.
Integrates third-party APIs and tools into existing systems to enhance functionality and workflow efficiency.
Leads code reviews and collaborates with development teams to ensure high-quality software delivery.
Designs and manages data pipelines and ETL processes to support analytics and reporting functions.
Develops and optimizes database structures and queries for performance and scalability.
Ensures the security, integrity, and accessibility of data services across the organization, including compliance with data governance standards.
Resolves complex technical issues, including root cause analysis and system optimization.
Provides advanced troubleshooting for on-premises and cloud-based systems.
Collaborates with stakeholders to understand requirements and recommend solutions.
Prepares and delivers presentations, training, and technical documentation.
Ensures systems adhere to organizational policies and regulatory requirements.
Implements best practices for system security and data protection.
Leads IT initiatives, including planning, resource allocation, and tracking milestones.
Monitors project progress and provides updates to stakeholders.
Estimates level of effort across multiple IT disciplines.
Stays current with emerging technologies and identifies opportunities for innovation.
Conducts feasibility studies and prepares recommendations for system improvements.
Performs other related duties as assigned.