Senior Systems Administrator

Leidos•Aurora, CO

1d•Onsite

About The Position

Leidos is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join their team in support of a Federal Intelligence Agency contract located in Alice Springs, AUS. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.

Requirements

Bachelors Degree and 8+ years of relevant experience or a Masters Degree and 6+ years of experience. Additional years of experience in lieu of degree are acceptable.
Active Top Secret/SCI with Polygraph Clearance Required
Active Directory Administration
DNS, DHCP, DFS, LDAP
Windows 10, Server 2012, Server 2016, Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
Linux Operating system
Understanding of Service Now, NETS or other ticketing process
ITIL v3 or higher
Diagnostics & Troubleshooting Hardware/Software Troubleshooting
Microsoft Windows System Administration
Certification Requirement (required day 1) IAT II

Nice To Haves

PowerShell
Microsoft System Center Configuration Manager
Virtualization Environments (VMware, Citrix)
Profile management utilizing the VMware User Experience Management (UEM) toolset
Microsoft Exchange
Telephone/Video support
Networking Familiarity with site specific customer and mission

Responsibilities

System Administrative duties to include management of Windows and Linux workstations on EVD and physical
Troubleshooting application functionality, crash and performance
Investigate user performance and work with external teams to improve user experience
Assist customers with Tier2 incident resolution for Linux and windows applications.
Provide remote end user desktop support
Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions.
Responds to escalated service desk/team requests.
Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
Participates in special projects as required.
Willingness to provide initial triage, response, and notifications for incidents