Senior Systems Administrator / IT

Dream Motor Group•Irondale, AL

13d•$90,000 - $110,000•Hybrid

About The Position

We’re looking for an experienced Senior Systems Administrator to manage IT operations for our Birmingham and Montgomery dealerships. In this role, you’ll be the primary on-site IT resource for four stores, handling day-to-day support along with network, server, and identity administration. The position is primarily in Birmingham, with regular travel to our Montgomery stores as business needs require. Candidates located anywhere between Birmingham and Montgomery are welcome to apply. You’ll work with the rest of our IT team on projects and escalations, but you’ll be expected to work independently day to day.

Requirements

5+ years of hands-on systems or network administration experience
Experience with Cisco Meraki (MX, MS, MR) and Cisco IOS switching
Strong working knowledge of networking (TCP/IP, DNS, DHCP, VLANs, routing, site-to-site VPN)
Proficiency with Windows Server, Active Directory, Microsoft Entra ID, and Microsoft 365
Experience supporting hybrid identity environments using Entra Connect
Experience managing endpoints through an RMM platform
Ability to work independently and manage priorities across multiple locations
Strong interpersonal and communication skills, both written and verbal - you’ll interact with non-technical staff regularly
Maintain a high level of professional personal appearance, grooming, and conduct
Ability to lift and install up to 50 lbs of equipment
Valid driver’s license and reliable transportation for travel between locations
Availability for occasional after-hours and weekend support

Nice To Haves

Cisco Meraki Solutions Specialist, CCNA, or another relevant networking certification preferred
Experience with NinjaOne, Microsoft Intune, or Mosyle
Experience with GoTo Connect
Experience with automotive DMS platforms (Reynolds & Reynolds, Tekion)
Familiarity with OEM dealer portals such as NetStar or Dealer Daily
Experience with EDR/MDR security tools
Experience with backup platforms and restore testing
Experience with security camera systems, NVRs, or door access control
Familiarity with compliance requirements such as the FTC Safeguards Rule
Experience in a dealership, retail, or service-industry IT environment
Experience managing printers and multifunction devices in a business environment
Experience supporting cloud-based VoIP phone systems

Responsibilities

Manage day-to-day IT operations and technical support for four dealership locations
Administer Cisco Meraki network infrastructure, including MX firewalls, MS switches, and MR wireless access points
Support legacy Cisco switching and assist with the ongoing migration to Meraki
Troubleshoot WAN and internet circuit issues and work with carriers on outages and repairs
Administer on-premises Active Directory and Microsoft Entra ID, including hybrid identity sync, user and group management, and MFA
Manage Microsoft 365 user accounts, licensing, and mailboxes
Maintain Windows Servers running AD DS, file, print, and DHCP services, including patching and health checks
Deploy, configure, and manage Windows endpoints through NinjaOne and iOS devices through Apple Business and an MDM
Manage printers and multifunction devices and coordinate with print vendors on service
Administer cloud-based phone systems, including user setup, call flows, and desk phone provisioning
Support dealership management systems, including user access, printer and form setup, and vendor escalations
Coordinate with third-party vendors on repairs, replacements, and escalated technical issues
Maintain accurate documentation of assets, configurations, and ticket resolutions
Uphold IT security policies and support compliance initiatives
Provide occasional after-hours and weekend support for outages and planned maintenance
Plan and carry out infrastructure upgrades and migrations in coordination with the broader IT team
Monitor backup jobs, address failures, and perform periodic restore testing