Senior System Management Specialist

RBC • Toronto, ON

4d • Onsite

About The Position

The Senior Systems Management Specialist will be responsible for supporting critical applications and their infrastructure across diverse platforms, including Linux, Windows, and Cloud (On-Prem/Public) environments. This role is pivotal in ensuring the reliability and innovation of RBC’s IT ecosystem, requiring collaboration with internal stakeholders, third-party providers and cross-functional teams to deliver technical solutions aligned with stakeholder needs.

Requirements

• 5+ years in IT Role (DevOPs, Infrastructure, Networking).
• Good working knowledge in areas of Scripting: Python, PowerShell, JSON, XML.
• Good working knowledge in Platforms: Linux, Windows Server, Cloud (Azure/AWS).
• Good working knowledge in Deployment Tools: GitHub, Helios, UCD.
• Good working knowledge in Networking/Security: IP, LDAP, Active Directory, Security.
• Adaptable to emerging technologies.
• Ability to adopt Agile Methodologies (Kanban, Scrum) and Tools i.e. Jira, Confluence.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively within a Team, Cross-functionally; while managing individual tasks, priorities and accountabilities.

Nice To Haves

• Knowledge of systems management tools such as scheduling tools like StoneBranch, Monitoring tools like Zabbix and configuration management tools.
• University/College degree in Information Technology or equivalent.
• Knowledge of application development and data governance.
• Knowledge of ITIL standards and best practices.

Responsibilities

• Manage application support across users using Linux, Windows, and Cloud (On-Prem/Public).
• Ensure environmental stability in pre-production and production phases.
• Develop tools to automate and troubleshoot issues for the application.
• Configurations, Security, Maintenance, and Deployments for technologies including Databases, Application Servers & Middleware, Cloud Platforms and Data Storage.
• Coordinate with relevant stakeholders on new initiatives and system support, fostering alignment between IT and Business objectives.
• Develop detailed plans and estimates for system installations, upgrades, and configurations, adhering to established standards.
• Participate in disaster testing and recovery activities to ensure business continuity.
• Provide after-hours support.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree