Senior System Billing Administrator

Toshiba America Business Solutions Careers • Lake Forest, CA

7d • Onsite

About The Position

Toshiba America Business Solutions, Inc. (TABS) has an excellent opportunity for a Senior System Billing Administrator at our Lake Forest, CA headquarters. As a part of Toshiba America Business Solutions, Inc. you’ll be an integral partner in the success of our customers. More than just copiers, Toshiba is an industry leader in digital displays, document security and software solutions that keep businesses running brilliantly and efficiently.

Requirements

• AA Degree or equivalent
• A minimum of 5 years of experience in a combination of the following areas: Contracts Administration, Billing Administration, Accounts receivables activities, Customer service within a fast-paced environment
• Demonstrated understanding of revenue recognition and DSO impact
• Strong ability to resolve complex issues surrounding the auditing of invoices vs systems billing data and identifying contractual obligations within company provided standards
• Demonstrated ability to understand contractual service levels, and agreed terms and conditions
• Demonstrated ability to independently interpret and manage contractual service level agreements with all parties

Nice To Haves

• Experience in equipment leasing a plus.

Responsibilities

• Set up contracts within established TABS system.
• Coordinate, monitor, maintain verify, and reconcile assigned client asset base and ensure invoicing accurately reflects agreed upon terms and conditions between TABS and the client.
• Ensure company policies are met.
• Identify items that may mitigate financial related risk.
• Meet established departmental metrics as assigned.
• Advise management where appropriate.
• Review assigned accounts and ensure billing quality, accuracy, and service level requirements through assessment/analysis and auditing of the pre-billing report, estimated meter report, compensation report, open AR report and internal/external communications of asset location, disposition, and contract renewal.
• Assess client needs, report on/identify trends and assist with the integration of billing resolutions through the creation of system enhancements (where needed), comparative billing, AR and contractual analysis, and resolution of complex client concerns to facilitate a high retention rate.
• Develop and deliver a variety of monthly/quarterly/annual billing performance reports to executive decision makers within the client’s organization.
• Work with the client, sales, and service to ensure accuracy and contractual compliance.
• Perform other related duties as assigned.

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree