System Administrator, Senior

Resource Management Concepts•Crane, IN

About The Position

RMC is hiring a Senior System Administrator to support IT work at NSWC Crane. The role works collaboratively with the MECM team to build packages and deploy them across servers and workstations on the RDTE network. It provides application and Windows OS installation, configuration, patching, and data reporting using Microsoft System Center Configuration Manager. The administrator also creates and maintains workstation images, builds systems through a standard imaging process, and develops and maintains automated application deployment packages and installation scripts. The position supports enterprise infrastructure through operating system downloads and COTS/GOTS software design, implementation, and configuration. It includes Tier 1 and Tier 2 support, troubleshooting client/server/storage/network devices, user guidance, and escalation communications. The administrator maintains Server STIG requirements to comply with DISA standards, understands ACAS scans and remediation, and coordinates with the Information Assurance team to resolve workstation and server security issues. The role requires a SECRET security clearance and the specified DoD certifications.

Requirements

  • Bachelor's degree.
  • 5 to 10 years of experience.
  • SECRET security clearance.
  • DoD 8570.01-M IAT Level III/8140 Computing Environment (CE) certification.
  • IAT II 8570/8140 baseline certification: Security+ or equivalent.
  • Working knowledge of MECM Site Server roles and troubleshooting, including Site Server, DP, SUP, WSUS, and SQL Database Servers.
  • MECM experience on Windows Server platforms.
  • PowerShell scripting.
  • Working knowledge of administering Active Directory accounts, Organizational Units, users, and groups, and VMware.
  • In-depth IT systems troubleshooting experience.
  • Knowledge of DISA ACAS, scan processes, findings for workstations and servers, and remediation.
  • Ability to provide detailed analysis and feedback on escalated tickets.

Responsibilities

  • Build and deploy packages to servers and workstations on the RDTE network in collaboration with the MECM team.
  • Install, configure, and patch applications and Windows operating systems; report application installation status and client health using Microsoft System Center Configuration Manager.
  • Create and maintain workstation images and build systems using a standard imaging process.
  • Create, update, and maintain automated application deployment packages and develop software installation scripts.
  • Develop and implement operating system downloads for supported workstations.
  • Assist with software installation package distribution, security patch distribution, and troubleshooting.
  • Design, implement, and configure COTS/GOTS software to support enterprise infrastructure.
  • Provide user support and guidance.
  • Research and evaluate emerging tools, techniques, and IT technologies and remain current on them.
  • Work with the client to perform technical and requirements analysis.
  • Provide Tier 1 and Tier 2 identification, diagnosis, and resolution of day-to-day operational issues involving client, server, storage, network, and other devices.
  • Support escalation and communicate status to local management and internal customers.
  • Maintain and update Server STIG requirements to comply with DISA standards.
  • Understand ACAS scans, interpret findings applicable to workstations and servers, and remediate findings.
  • Coordinate with the Information Assurance team to remediate workstation and server security issues identified during routine checks.
  • Administer Active Directory accounts, Organizational Units, users, and groups, as well as VMware and related systems.
  • Troubleshoot IT systems and provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Benefits

  • Career growth and investment in employee training, certifications, and education.
  • Tuition assistance.
  • Competitive paid vacation package.
  • 11 paid federal holidays.
  • High-quality, low-deductible healthcare plans.
  • Pet insurance.
  • Competitive 401K package.
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