Senior System Administrator (contract to hire)

Knowledge Services • Indianapolis, IN

2d • Hybrid

About The Position

Knowledge Services is currently seeking a Senior Systems Administrator for a contract to hire role with the State of Indiana Public Retirement System INPRS. Applicants must be able and willing to convert to a full-time employee without the need for current or future sponsorship of a work visa. This role involves the ongoing operations and maintenance of an IaaS hosted environment leveraging both enterprise-level Linux and Microsoft Windows Server operating systems, ensuring server and application availability. The position requires critical thinking, complex problem-solving skills, and the ability to develop and document processes based on best practices for operating system security, configuration management, and disaster recovery. The candidate must demonstrate INPRS culture and values: Model of Integrity, Team Player, Candid, Continuous Learner, Diligent, Trust, Constructive Conflict, Commitment, and Accountability.

Requirements

• BS/BA degree in computer science, engineering, equivalent experience, or relevant certifications.
• 5-10 years of server configuration management, administration, and production support experience.
• Effective communication skills, both verbal and written.
• Architecture and hands-on technical experience with VMware’s vSphere Platform, VMware Site Recovery Manager (SRM), vCloud Director, VMware Migration tools/techniques.
• Knowledge of Morpheus VM Essentials.
• Detailed knowledge of Oracle Linux and Windows Server operating systems.
• Basic understanding of migrating existing applications and services to cloud platforms (e.g., AWS, Azure, OCI, Google Cloud).
• Ability to install, configure, and maintain CI/CD tools such as Jenkins and GitLab to automate deployment processes.
• Knowledge of managing containerization using Docker, including image creation, orchestration, and deployment.
• Knowledge of implementation and managing analytics tools like Looker to support data visualization and reporting needs.
• Intermediate proficiency in scripting languages (e.g., Python, Bash) for automation and integration tasks.
• Working knowledge of SQL scripting.
• Experience with networking and security principles.
• Experience working and managing relationships with cloud/service providers.
• Experience working within an ITIL framework.
• Experience within Microsoft Active Directory Services.
• Production experience with VMware-focused server virtualization.
• Knowledge and understanding of NAS and SAN concepts and connectivity.
• Knowledge of domain/forest management structure and basic switching/routing concepts.
• Applied experience handling performance monitoring and tuning.
• Basic to intermediate shell scripting knowledge and skills.
• Ability to comprehend and plan systems architecture and design.
• Ability to gather, interpret, document, and evaluate server requirements.
• Ability to conduct incident triage research into server and application issues, as required.
• Ability to read, analyze, and interpret technical documentation.
• Ability to present technical ideas, problems, and solutions to non-technical business partners.
• Ability to prioritize, plan, organize and manage multiple tasks efficiently.
• Ability to follow instructions, work independently, or function in a team as needed.
• Excellent verbal and written communication, analytical and problem-solving, and customer service skills.
• Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels, and thrive in a cross-functional, evolving business and technical environment.
• Highly self-motivated, with keen attention to detail.
• Demonstrate INPRS culture and values.

Nice To Haves

• Relevant Linux certifications are a plus.

Responsibilities

• Administration and support of the computing and VMware environment, specifically troubleshooting virtual machines, Oracle Linux, and Windows Server operating systems.
• Working under demanding deadlines, operating independently to resolve complex problems.
• Installing, maintaining, and administering the Windows Server Active Directory Services infrastructure.
• Maintaining CRM (Salesforce related) accounts.
• Performing platform support including monitoring, performance tuning, capacity planning, and maintaining overall service and platform health to maximize system uptime.
• Maintaining and administering DHCP, DNS, IIS, sFTP, and other network services.
• Acting as a member of an integrated operations team through the management and support of an infrastructure cloud environment.
• Acting as liaison between infrastructure and Enterprise Architecture.
• Collaborating with cross-functional teams to design scalable, reliable, and secure cloud-based architectures.
• Administering server hardware and software inventories and documentation.
• Participating in database designs and implementation.
• Ensuring security procedures are implemented and enforced.
• Managing Microsoft server security configuration and patching.
• Assisting in provisioning and administering user access credentials and folder permissions.
• Supporting web portals, middleware, infrastructure applications, APIs, network, and monitoring needs.
• Facilitating deployment of application code enhancements to environments.
• Presenting ongoing recommendations for operational improvements of applications.
• Providing support for the restoration of services, including investigation of outage cause and business impact.
• Monitoring, troubleshooting, and resolving daily system backup process failures.
• Responding to server resource monitoring alerts.
• Monitoring and working on customer support tickets and requests.
• Serving as an on-call support person as part of a rotation within an application support team, covering regular business hours, nights, and weekends on a scheduled basis.
• Other duties as assigned.

Benefits

• Contract to hire role
• Full-time employee conversion opportunity
• Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.
• Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
• Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

What This Job Offers

• Career Level: Senior
• Education Level: Associate degree