Senior System Administrator

IEM•Bangor, ME
•Remote

About The Position

IEM is hiring a full-time Senior System Administrator to administer, secure, and optimize enterprise IT infrastructure, with a primary focus on Microsoft 365 GCC High and Azure Government environments. This senior technical leader ensures system availability and performance while maintaining compliance with NIST SP 800-171 and DoW CMMC Level 2 standards. The role may be performed from a home or personal office anywhere in Texas that meets IEM’s requirements.

Requirements

  • At least five years of progressive experience in enterprise systems administration, infrastructure engineering, or IT operations.
  • Five years of hands-on Microsoft 365 GCC High administration experience.
  • Microsoft 365 Certified: Administrator Expert (MS-102) certification.
  • Ability to obtain and maintain a Department of War (DoW) Secret Security Clearance.
  • Extensive working knowledge of NIST SP 800-171 and DoW CMMC Level 2 requirements.
  • Demonstrated experience supporting Controlled Unclassified Information (CUI) environments.
  • Advanced knowledge of Microsoft Entra ID, Active Directory, Exchange Online, SharePoint Online, Teams, and Intune.
  • Strong Windows Server, enterprise infrastructure, and cloud administration experience.
  • Advanced PowerShell scripting and automation capabilities.
  • Experience implementing cybersecurity controls, identity management, and access policies.
  • Experience with enterprise backup, disaster recovery, and business continuity.
  • Excellent analytical, troubleshooting, communication, and problem-solving skills.
  • For home or personal office work, the location must meet IEM standards, including minimum internet speeds of 25 Mbps upload and 3 Mbps download and a ping rate of 100 ms or less during working hours.
  • Must have account privileges and access to the internet service provider account during working hours to maintain the connection if needed.

Nice To Haves

  • Ten years of progressive experience in enterprise systems administration, infrastructure engineering, or IT operations.
  • Azure Administrator Associate or Azure Solutions Architect Expert certification.
  • Experience with Microsoft Defender XDR, Microsoft Sentinel, and Microsoft Purview.
  • Experience with CMMC Level 2 assessments, SSPs, POA&Ms, and remediation activities.
  • Experience supporting Department of War and federal government contracting environments.
  • Knowledge of ITIL, change management, and enterprise service management practices.

Responsibilities

  • Administer and maintain Microsoft 365 GCC High services, including Exchange Online, SharePoint, OneDrive, Teams, and Microsoft Entra ID.
  • Manage Azure Government infrastructure, Microsoft Intune, Defender, and Microsoft Purview.
  • Administer enterprise licensing, identity management, security configurations, and access policies.
  • Implement and maintain MFA, Conditional Access, Privileged Identity Management (PIM), and endpoint compliance policies.
  • Develop automation using PowerShell, Microsoft Graph, and Power Automate.
  • Ensure Microsoft cloud configurations meet applicable federal security requirements.
  • Implement and maintain security controls supporting NIST SP 800-171 and DoW CMMC Level 2 requirements.
  • Protect and manage Controlled Unclassified Information (CUI) environments.
  • Support development and maintenance of System Security Plans (SSPs), Plans of Action and Milestones (POA&Ms), and compliance documentation.
  • Support security assessments, vulnerability remediation, continuous monitoring, and compliance audits.
  • Maintain technical configurations and evidence required to demonstrate compliance.
  • Collaborate with security teams, compliance personnel, and external assessors.
  • Administer Windows Server, Active Directory, Group Policy, DNS, DHCP, and enterprise authentication services.
  • Manage virtualization, enterprise storage, backup, and disaster recovery solutions.
  • Monitor system performance, availability, capacity, and security.
  • Manage patching, upgrades, vulnerability remediation, and infrastructure lifecycle management.
  • Troubleshoot complex enterprise infrastructure and application issues.
  • Serve as the senior technical escalation point for complex infrastructure and Microsoft 365 issues.
  • Lead infrastructure modernization, cloud migration, and cybersecurity projects.
  • Develop PowerShell scripts and automation to improve operational efficiency.
  • Establish infrastructure standards, technical documentation, and operational procedures.
  • Provide technical guidance and mentorship to IT personnel.
  • Partner with IT leadership on technology strategy, budgeting, and infrastructure planning.

Benefits

  • 10 paid holidays
  • Vacation pay
  • Sick pay
  • 401(k) plan with company matching
  • Company-paid short-term disability coverage
  • Company-paid long-term disability coverage
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