(Hybrid) Senior Survey Research Specialist - Health Affairs Institute

West Virginia University • West Virginia, WV

1d • Hybrid

About The Position

The Health Affairs Institute at West Virginia University is seeking a Senior Survey Research Specialist to support the implementation of survey and mixed methods initiatives with external partners. This role involves conducting and developing survey and mixed methods research, including leading survey programming and data collection efforts. The position operates under the general supervision of project leaders and the Survey Research Team Director, performing a wide range of highly technical and complex survey activities. The Health Affairs Institute, with offices in Morgantown and Charleston, is a key entity within the WVU Health Sciences Center, focusing on collaborative activities with partners like the West Virginia Department of Health Services, providing data analytics, program evaluation, technical assistance, and project management.

Requirements

• Master’s degree in a health science-related field.
• A minimum of one (1) year of experience in health-related research or evaluation.
• Experience with survey research in a professional office environment.
• Experience working with multi-modal software (e.g., Voxco) for survey research, including CATI, CAWI, etc.
• Experience creating and managing online survey platforms (e.g., REDCap, Qualtrics).
• Demonstrated ability in health-related research and evaluation techniques.
• Demonstrated ability in survey research design and methods.
• Skill in survey programming and development.
• Skill in identifying and recruiting research subjects.
• Survey interviewing and data collection skills.
• Ability to understand and apply specified field research procedures and protocols.
• Computer data entry skills.
• Skill in the use of computer spreadsheet and/or database applications in the compilation of research data.
• Ability to evaluate, verify, and edit research data.
• Able to work independently under general supervision.
• Able to read and interpret verbal and written directions.
• Ability to organize and prioritize work and follow through on assignments.
• Strong precision and attention to detail skills.
• Must have strong decision-making skills and be able to exercise good judgment.
• Ability to prepare and present findings that are clear and understandable to diverse stakeholders.
• Skills using and identifying health data and literature, or other reports related to assigned project.
• Ability to project and maintain a positive and collaborative attitude.
• Strong written communication and interpersonal skills.

Nice To Haves

• Working collaboratively with state-level policy stakeholders.
• Skills developing research survey questionnaires.
• Experience with statistical and qualitative analysis activities and software such as SPSS, SAS, Atlas Ti, and NVivo.

Responsibilities

• Conducting mixed methods research and pilot activities of one or more concurrent complex survey-related projects.
• Performing data collection activities such as conducting surveys, interviews, and/or focus groups using telephone, video conferencing, paper/pencil, in-person, online, or other modalities.
• Programming and monitoring surveys using survey software platforms such as Voxco or similar.
• Performing quality assurance checks of collected quantitative data and investigating and solving software platform issues.
• Collaborating with other researchers to improve survey design and leading call center administration development and implementation.
• Traveling to collect and record survey data as appropriate to the specific objectives of the project and/or survey.
• Coding and verifying data in accordance with specified research protocol and coding procedures and entering data into a computer database and/or spreadsheet application for subsequent analysis.
• Developing or assisting in the development of survey interview schedules; contacting potential subjects to introduce and explain study objectives and protocol, and to arrange interviews, either in person, by telephone or online.
• Identifying and compiling lists of potential research subjects in accordance with study objectives and parameters, as appropriate to the individual project.
• Completing complex quantitative and/or qualitative research and evaluation activities according to prescribed project workplans.
• Designing, implementing, and maintaining data collection tools and survey instruments and documenting data collection processes and procedures.
• Conducting and recording face-to-face and/or telephone surveys or interviews with subjects, in accordance with predetermined protocols, data collection procedures, and documentation standards.
• Reviewing and editing data to ensure completeness and accuracy of information; following up with subjects to resolve problems or clarify data collected.
• Searching and reviewing literature for related research developments and techniques and compiling findings using prescribed processes and procedures.
• Compiling, collecting, and assisting with interpretation of data. May perform analyses of secondary and/or primary data depending on the needs of the project.
• Communicating results of research assignments to internal and external partners and stakeholders.
• Preparing written materials, charts, graphs, reports, and presentations on research results, methods, and findings.
• Ensuring research and evaluation activities are compliant with WVU, federal, and state policies and procedures for the responsible conduct of research, as well as activities adhere to established OHA PDMO policies and procedures.
• Providing mentoring, training, and support to entry level Research Specialists surrounding survey development and administration.
• Serving as a technical resource for other research personnel.
• Co-authoring peer-reviewed manuscripts, abstracts, conference presentation materials.
• Presenting findings at local, state, or national conferences and/or meetings in collaboration with project and/or measurement program teams.
• Helping prepare IRB applications and materials.
• Conducting and/or assisting with special projects or other duties as assigned.

Benefits

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year (employee leave)
• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks.
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior