Senior - Surgical Scheduler Cath Lab

HonorHealth•Scottsdale, AZ

19d•Onsite

About The Position

A Senior Scheduler-Surgical acts as the first point of contact for customers and handles departmental activities, including scheduling new and established appointments for high-level medical, radiology, and surgical procedures. The role helps prepare and educate patients for preoperative procedures; coordinates procedure and operating rooms, specialists/surgeons, and assistants; gathers and records financial and insurance information; and performs administrative duties while consistently demonstrating positive customer service skills. The position schedules surgeries and high-level procedures based on procedure requirements, physician privileges and requests, and block times when applicable. It may identify variances and charging concerns, post and process surgical charges, record materials, supplies, and implantable-device information in designated systems, and enter or transcribe data as needed. The scheduler registers patients and obtains demographic, medical, and financial information; verifies insurance coverage and prior approvals; arranges preoperative classes, education, and testing; processes preregistration accounts 24–48 hours before admission; initiates medical records; distributes registration documents; and obtains required patient signatures. The role verifies the availability of materials, instruments, and equipment; coordinates information and workflow across disciplines and departments; coordinates procedure schedules with the appropriate department and anesthesia office; and runs daily reports such as charge-audit and charge-capture reports. Other duties may be assigned. The position is based at Shea Medical Center in Scottsdale, Arizona, in the Cardiac Catheterization Lab. The stated schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m.

Requirements

High school diploma or GED required.
At least 1 year of related healthcare scheduling or clerical experience, including ICD-10, CPT coding, and knowledge of healthcare plan requirements.
Completion of a medical terminology class within 180 days of hire may be required.

Nice To Haves

Associate degree in a related healthcare field.
Medical terminology with specialization in the operating room and/or central supply.
2 to 3 years of experience as a scheduler in the healthcare field.
Operating room experience.
Previous data-entry or data-management experience.

Responsibilities

Schedule surgeries and high-level procedures according to procedure requirements, physician privileges, block times when applicable, patient information, and physician requests.
Identify potential variances and charging concerns; post and process surgical charges, including materials, supplies, implantable devices, and related regulatory information as needed.
Enter or transcribe data and maintain information in designated computer systems.
Register patients and gather demographic, medical, and financial information.
Determine insurance coverage and obtain prior approval for preoperative testing.
Contact patients to schedule preoperative classes, education, and testing appointments when applicable.
Process preregistration accounts 24–48 hours before admission, initiate medical records, distribute registration documents, and obtain patient authorization and financial-responsibility signatures.
Verify availability of materials, instruments, and equipment needed for physician and patient care.
Coordinate information and workflow among disciplines and departments, and coordinate procedure schedules with the appropriate department and anesthesia office.
Run daily reports to meet management needs, including charge-audit and charge-capture reports.
Perform other duties as assigned.