Senior Surgical Onsite Specialist - Lung Health (Dallas)

Medtronic•Dallas, TX

5d•$80,000 - $80,000•Remote

About The Position

Medtronic Lung Health is committed to innovating technology that optimizes outcomes for patients with lung cancer, esophageal cancer, and other diseases of the chest. The Senior Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Hospitals. This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Procedure Development Executive (PDE) and Clinical Specialist (CS). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, procedure support, and market expansion efforts, contributing directly to the organization’s growth and success. This Senior SOS should be based in the greater Dallas, TX area. They will cover a multistate territory which includes overnight travel approximately 75% of the time.

Requirements

Bachelor’s degree with 3 years of sales, clinical or relevant experience
A valid driver's license issued in one of the 50 States with a clean driving record is required.
The ability to travel up to 75% when necessary, which will include overnight and/or weekends, as required.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

Nice To Haves

3+ years of B2B sales or ASR medical device sales experience
Excellent communication and interpersonal skills
Relevant clinical or hospital experience
Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.

Responsibilities

Provide real-time procedural assistance within aligned territory.
Offer technical expertise and troubleshooting support to ensure successful product usage.
Serve as a trusted resource for physicians and surgical teams in the OR, bronch suite, and beyond.
Act as a primary point of contact for customer inquiries during on-site procedures.
Ensure clear and effective communication between customers and colleagues.
Identify and report concerns and opportunities to aligned PDE.
Lead in-service training sessions for physicians, residents, and staff on lung health product applications.
Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.
Assist Procedure Development Executives and Clinical Specialists with product trials, implementations, and conversion initiatives.
Provide on-site support for procedure support and physician proficiency.
Maintain accurate tracking and availability of surgical products for smooth procedure execution.
Ensure inventory levels meet customer and operational needs.
Achieve/exceed sales objectives by driving product utilization and customer engagement.
Secure base business and expand new accounts through effective procedural support.
Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.