Senior Surgical Equipment Repair Manager

Agiliti Health•Puyallup, WA

9d•Hybrid

About The Position

The Senior Surgical Equipment Repair Manager provides strategic direction, leadership, and operational oversight for a designated surgical equipment modality. This role ensures high-quality service delivery, regulatory compliance, team development, and achievement of financial and operational objectives while supporting business growth.

Requirements

High School diploma or GED required.
7+ years of experience supervising or managing service technicians or comparable roles
Demonstrated experience with regulated quality standards (e.g., ISO 13485)
Proven ability to manage budgets, P&L, and operational performance
Must have a clear unrestricted Driver’s License.
Must have a safe driving record based on Agiliti policies.
Must be able to travel 75% of the time.
Strong leadership, coaching, and team-building capabilities across technical and management staff
Excellent communication, presentation, and influencing skills at all organizational levels
Strategic thinking with the ability to assess business needs and implement effective solutions
Proficiency with MS Office and ERP systems
In-depth understanding of medical equipment maintenance, repair processes, and technical documentation
Strong problem-solving, planning, and organizational skills with a focus on operational excellence
Commitment to quality, safety, compliance, and customer service standards

Nice To Haves

Bachelor’s Degree preferred.
Experience working in healthcare, hospital, or medical equipment environments preferred

Responsibilities

Lead and manage day-to-day operations to ensure financial, service, and quality objectives are achieved or exceeded
Inspire and develop teams through coaching, feedback, and performance management
Oversee staff development, training programs, and workforce optimization across technicians and leadership roles
Ensure compliance with Quality Management System, Safety standards, and ISO requirements, including participation in audits
Manage inventory, operational costs, and resource allocation to support profitability goals
Partner with cross-functional teams to implement continuous improvement and standardization initiatives
Support revenue growth through operational excellence, customer satisfaction, and identification of new business opportunities