Senior Supply Chain Planner - HVAC

D2B

3d•Remote

About The Position

The primary purpose of the Senior Supply Chain Planner (Offshore) role is to execute and optimize operational supply chain activities to ensure product availability, continuity of supply, and achievement of service and inventory performance objectives. This role is responsible for supporting the end-to-end operational planning cycle across purchasing, supplier coordination, inbound logistics, inventory replenishment, and supply execution, ensuring business demand is supported through accurate planning and disciplined execution. The role is responsible for maintaining supply continuity through proactive management of supplier performance, order progression, shipment visibility, inventory flow, and timely resolution of supply risks and constraints. Working closely with suppliers, freight partners, and internal stakeholders, the Senior Supply Chain Planner executes agreed plans, provides accurate supply visibility, and supports informed operational decision making. The role also supports the development and execution of the Sales & Operations Planning (S&OP) process through demand and supply analysis, preparation of planning inputs, reporting, scenario evaluation, and identification of supply risks and opportunities to support business planning and performance outcomes. In addition, the role contributes to continuous improvement through process standardisation, data integrity, reporting enhancements, and initiatives that improve supply chain responsiveness, efficiency, and scalability. All functions are to be undertaken in accordance with workplace health and safety requirements and company policies and procedures. Key characteristics: Ø Multi-supplier international sourcing model. Ø Overseas purchasing (Asia, USA, Europe). Ø Demand-driven inventory planning. Ø Multi-warehouse distribution. Ø Ongoing product development and packaging evolution. Ø Rapid growth and new market rollouts. The Head of Supply Chain must balance strategic planning with hands-on operational execution. It is critical that our supply chain be controlled in a professional manner, particularly considering the need to have quality product available to pick and deliver quickly to customers whilst maintaining a safe and ordered work environment within a business culture of constant improvement. The company operates in a constantly busy environment. It is critical that supply chain functions are dealt with in a timely, efficient and quality manner, particularly in light of the need to exceed the customers’ expectations whilst maintaining a safe and ordered work environment within a business culture of constant improvement. To facilitate the delivery of quality services it is essential that the Supply Chain team demonstrates the highest level of teamwork within their operation and the wider company environment. This will assist in delivering a successful procurement and sourcing operation.

Requirements

Strong supply chain planning knowledge across purchasing, inventory management, replenishment, logistics, and supplier coordination
Purchase order management and operational execution skills with ability to manage end-to-end order flow
Inventory planning and forecasting skills with understanding of service levels, lead times, and supply continuity
Strong analytical and problem-solving skills with ability to interpret data and make practical recommendations
Supplier management and expediting skills to maintain continuity of supply
Understanding of S&OP processes and planning inputs
Strong attention to detail and commitment to data accuracy and process discipline
Effective communication and stakeholder management skills across suppliers and internal teams
Strong organizational, prioritization, and time management skills
Ability to work independently and manage competing priorities in an offshore environment
Proactive, accountable, and continuous improvement mindset
5+ years’ experience in supply chain planning, purchasing, inventory planning, or supply operations
Experience working with international suppliers and offshore operations preferred
Experience within manufacturing, distribution, import/export, or multi-site supply environments advantageous
Relevant tertiary qualification in Supply Chain, Operations, Commerce, Engineering, or related discipline preferred
APICS / CPIM / CSCP qualifications desirable
Proficiencies: Microsoft Office – Advanced Excel, ERP – Inventory, Warehouse & Finance software, General computer capabilities
Strong planner with disciplined operational execution
Proactive and solutions-oriented approach to problem solving
Strong analytical mindset with ability to make data-driven decisions
Highly organised with ability to manage multiple priorities and deadlines
Calm and responsive under pressure and changing business conditions
High attention to detail and commitment to accuracy
Strong sense of ownership, accountability, and follow-through
Ability to anticipate supply risks and act before disruption occurs
Collaborative and effective in managing internal and external stakeholders
Self-motivated with ability to work independently in an offshore environment
Eager and driven, with a genuine hunger to succeed and a fast learning curve in a new role
Flexible and adaptable to changing priorities and operational requirements
Continuous improvement mindset with ability to identify and implement process improvements
Ability to maintain professionalism, discretion, and confidentiality at all times
Demonstrated commitment to workplace safety, wellbeing, and company values

Nice To Haves

Experience working with international suppliers and offshore operations
Experience within manufacturing, distribution, import/export, or multi-site supply environments advantageous
APICS / CPIM / CSCP qualifications desirable

Responsibilities

Support end-to-end supply planning execution to maintain product availability and inventory performance.
Execute supply plans and purchasing activities in accordance with approved demand forecasts and inventory parameters
Raise, maintain, and manage purchase orders across the full order lifecycle
Place and follow up purchase orders with local and international suppliers only once approved, in accordance with delegated authority limits
Monitor supplier order confirmations and ensure alignment to agreed delivery schedules
Manage order amendments, expedite requirements, and shipment prioritisation as business needs evolve
Ensure supply plans reflect current inventory, demand changes, and operational constraints
Support replenishment decisions to maintain targeted stock availability and service levels
Identify and escalate supply risks, shortages, and potential service impacts proactively
Maintain strong supplier execution and communication processes to ensure reliable product flow.
Act as day-to-day operational contact for international and domestic suppliers
Track supplier production progress and monitor adherence to agreed lead times
Coordinate supplier follow-up to minimize delays and improve delivery reliability
Escalate supplier performance concerns and support corrective action plans
Assist with supplier performance reporting including OTIF, lead time adherence, and service outcomes
Support supplier onboarding activities and transition of new products or suppliers into operational execution
Maintain supplier documentation and operational records
Coordinate inbound logistics activities to support timely receipt and inventory availability.
Monitor shipment schedules from supplier dispatch through final receipt
Coordinate with freight providers, customs agents, warehouses, and internal stakeholders to manage delivery timelines
Track shipments and provide proactive updates on delays, ETA changes, and supply risks
Support freight booking and shipment consolidation activities where required
Maintain accurate shipment records and ensure timely receipt processing
Assist in resolving logistics disruptions through practical short-term mitigation actions
Support optimization of freight utilization and inbound supply flow
Support inventory optimization while maintaining agreed service and stock performance objectives.
Monitor inventory levels and recommend replenishment actions to maintain continuity of supply
Analyse inventory positions including stock coverage, ageing, shortages, and excess inventory
Support safety stock management and inventory parameter maintenance
Investigate root causes of stock variances and recommend corrective actions
Assist in reducing stockouts, backorders, excess inventory, and obsolete stock exposure
Provide inventory insights and reporting to support business decision-making
Maintain accurate visibility of inbound inventory and expected availability dates
Contribute to planning capability through data preparation, forecasting support, and cross-functional alignment.
Support demand planning activities through collection, validation, and analysis of demand inputs
Prepare planning reports and supply assumptions to support the S&OP process
Assist with forecast maintenance and continuous improvement of forecast accuracy
Analyze historical trends, promotional activity, and operational impacts on supply requirements
Identify demand and supply gaps and recommend operational responses
Prepare scenario modelling and planning inputs for review by the Head of Supply Chain
Ensure planning systems and master data remain accurate, timely, and fit for operational decision-making.
Maintain ERP and planning system master data including suppliers, lead times, MOQ, transit assumptions, and item attributes
Ensure purchase order, inventory, and shipment information remains current and accurate
Develop and maintain operational dashboards and reporting tools
Produce regular reporting on supply performance, inventory status, and operational KPIs
Support data validation activities to improve planning reliability and decision quality
Identify opportunities to automate reporting and improve planning processes
Contribute to continuous improvement initiatives that strengthen supply chain capability and efficiency.
Develop, document, and maintain supply chain standard operating procedures (SOPs)
Identify opportunities to improve planning processes, supplier responsiveness, and operational efficiency
Support implementation of supply chain improvement initiatives and system enhancements
Participate in root cause analysis and corrective action activities
Assist with market research and supplier benchmarking activities
Promote disciplined execution and process compliance across planning activities
Enable effective communication and decision-making across the supply chain network.
Provide timely and accurate supply updates to internal stakeholders
Communicate product availability, expected delivery timelines, and supply constraints
Partner with Sales, Warehouse, Finance, Operations, and Procurement teams to support business objectives
Support issue resolution through clear communication and coordinated action plans
Build collaborative relationships with suppliers and service providers
Support operational activities in accordance with company policies and compliance requirements.
Ensure all activities are undertaken in accordance with workplace health and safety requirements
Comply with company policies, procedures, and operational standards
Support traceability, documentation, and audit readiness requirements
Maintain confidentiality and integrity of commercial and supplier information
Support and contribute to the implementation of continuous improvement and Lean initiatives across supply chain operations.
Contribute to team effort and effectiveness through collaboration, accountability, open communication, and a proactive approach to problem solving.
Operate professionally and ethically in accordance with company values, policies, and procedures while identifying opportunities to improve internal processes and operating effectiveness.