Senior Supply Chain Manager

Penske • Beachwood, OH

5d • Onsite

About The Position

The Senior Supply Chain Manager will manage one or more customer accounts and execute the day to day operations which have Penske-wide implications and impact. The position will be the primary operational and strategic account owner as viewed by both Penske and Customer. This position will provide tactical direction and leadership to Supply Chain Managers and staff to ensure customer requirements are met. Ensure all inventory and material discrepancies are resolved quickly and accurately to eliminate production loss or transportation service failures. Create and foster a relationship with the customer’s Senior managers to facilitate operational stability and vertical growth.

Requirements

• Manage one or more customer accounts
• Execute day-to-day operations with Penske-wide implications
• Serve as primary operational and strategic account owner
• Provide tactical direction and leadership to Supply Chain Managers and staff
• Ensure customer requirements are met
• Resolve inventory and material discrepancies
• Foster relationships with customer's Senior managers
• Monitor carrier performance
• Resolve operations issues
• Communicate with customer
• Identify project risks and develop mitigation plans
• Create and administer training and development plans
• Ensure team has a strong focus on details and problem resolution
• Drive consistency across operations
• Recommend vendors and suppliers
• Manage client expectations
• Interview and select salaried associates
• Ensure associates understand roles and responsibilities
• Conduct performance reviews, corrective action, and goal setting
• Provide career development, mentoring, and promotional opportunities
• Ensure compliance with regulatory agencies and company policies
• Stay current on customer's industry

Responsibilities

• Drive continuous improvement at all locations, including both customer and Penske processes. Understand the strategic needs and align resources to develop solutions. Review operating metrics and fixes out-of-tolerance results. Look for opportunities to grow existing operation.
• Responsible for day-to-day execution of all account activities. Monitors carrier performance to optimize value delivered to the customer. Quickly resolve any operations issues to eliminate production loss or transportation service failures & communicate with customer. Provide leadership to team members in identifying project risks early and guide them in developing appropriate mitigation plans.
• Create and administer training and development plans for Supply Chain Manager as well as high performing staff members. Ensure team has a strong focus on details and is thoroughly trained in the problem resolution process. Drive consistency across all operations, including individual and operational performance standards.
• Understand how customer, supplier and vendor fleets work together and affect overall supply chain performance. Recommend vendors and suppliers necessary to deploy logistics solution. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service execution.
• Interview and select salaried associates up to and including Supply Chain Managers. Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place. Conduct performance review, corrective action, and goal setting for team of salaried and hourly employees.
• Provide career development, mentoring and promotional opportunities to direct reports to create future leaders.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures. Stay current on the customer's industry, bringing fresh thinking to institutionalized processes.
• Other Projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed