Senior Supervisor, Substation Operations

Eversource Energy•Waterbury, CT

7d•Onsite

About The Position

Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience. At the Senior Supervisor level, responsibilities include serving as the local technical lead or coach for other supervisors, developing and coaching other supervisors, authorizing re-allocation of resources in situations where conflicting priorities exist, driving innovation and change in business processes, leading area work center activities during manager absence, and representing the manager at department, customer, and community meetings.

Requirements

Bachelor’s Degree or the equivalent related experience is required.
Minimum of eight (8) to ten (10) years of related experience is required.
Previous supervisory experience is required.
Must hold a valid motor vehicle operator’s license.

Nice To Haves

Experience in substation operation and maintenance is preferred.
Valid CDL preferred.

Responsibilities

Supervises crews in construction and maintenance activities for T&D substations.
Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods.
Responsible for the reliability and condition of substation assets.
Analysis of maintenance data and its accurate input directly into company database.
Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
Serves as the local technical lead or coach for other supervisors.
Develops and coaches other supervisors in various aspects of their role (i.e. – managing crew performance, daily job briefings and work site visits, safety, O&M/Capital accounting, etc.).
Authorizes re-allocation of resources in situations where conflicting priorities exist (i.e. – greater than expected field employee absence, re-configures crews).
Drives innovation and change in business processes.
Leads area work center activities during manager absence.
Represents manager at department, customer, and community meetings.