Senior Supervisor Security Field Training & Driver

Sphere Entertainment Group, LLC • Las Vegas, NV

17h • Onsite

About The Position

Sphere Entertainment Co. is hiring a Senior Security Supervisor and Driver who will be accountable for providing an exceptional guest experience as it relates to event security. This role will focus on partnering within Venues, and across functions, to get work done through others in a fast paced and dynamic environment. This role will also focus on creating a safe and secure environment overseeing the Security Officer staff, driving Sphere Executives, guests, and family members, and leading the training and development of all officers and supervisors within Threat Management. The Senior Security Supervisor will report to the Sphere Event Security Manager.

Requirements

• Minimum of 3-5 years’ supervisory experience in the security, law enforcement, or military field.
• Extremely familiar with the local area.
• Strict confidentiality, professionalism, dependability, and situational sensitivity is essential.
• Able to schedule and manage travel arrangements and anticipate all contingencies.
• Excellent communication skills, ability to mobilize key stakeholders, and engage with all levels in the organization.
• Demonstrated experience completing reports and documenting staff performance is essential.
• Ability to engage and develop collaborative relationships and influence within team and across functions, even without direct reporting relationship, adept at maintaining a positive, open, approachable, and professional relationship with a diverse group.
• Demonstrated experience coaching, mentoring and/or developing staff to perform at high levels and holding team accountable for achieving business goals and objectives.
• Comfortable with managing conflict and responding to customer problems with a sense of urgency.
• Ability to demonstrate success in managing multiple tasks while under tight deadlines.
• Demonstrated experience in some or all of the following areas: scheduling and management, conducting security advances, training security officers, responding to security emergencies, executive protection, crowd management and report writing.
• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• Must be flexible and adaptive to an ever-changing security environment to meet company needs.
• May be exposed to theatrical smoke, strobe lights, pyrotechnics, intense sound, rapid motion video effects, smoke, and odors.
• May be deployed to outdoor posts that may be exposed to triple-digit temperatures, UV rays, high winds, or monsoon weather. Appropriate hydration, PPE, and sun protection will be provided.
• May have outdoor and UV exposure.
• Must be able to work within an environment with loud noises and everchanging visuals.
• Must be able to work multi-level floors, reaching up to 7 stories.
• Must be able to work within enclosed, crowded spaces.
• This position requires a valid Nevada State driver’s license.
• TAM Card
• LVMPD Security Work Card

Nice To Haves

• Knowledge of events, sports, theatre operations, within an entertainment venue.
• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Responsibilities

• Accountable for daily supervision and leadership of building and event security officers and supervisors.
• Responsible for various administrative items such as scheduling, incident reports, daily reports, and documentation logs.
• Addresses guests’ concerns, feedback and suggestions in a timely and efficient manner.
• May be tasked with managing or supporting additional programs that facilitate security operations such as equipment inventory, conducting security advances and walkthroughs for visiting VIPs, improving processes, completing longer projects, and representing security leadership to other internal teams.
• Perform other security duties as assigned to support the Threat Management Division.
• Supervision of building and event security officers and supervisors.
• Lead continuous education and development for all security team members.
• Responsible for the onboarding of new officers through the department onboarding curriculum.
• Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs. Trainers will conduct “on the job” training shifts throughout a weeklong span depending on event schedule and tracking of personnel trained.
• Assistance with other company projects, initiatives, and training. (i.e. Workforce updates, Policy acknowledgements and other company assigned learning).
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
• Provides logistical support and transportation of Executives, guests, and family members.
• Execute proactive measures to ensure the safety of the client, i.e. advance work, research, collection of applicable information.
• Ability to check traffic, road conditions and plan alternate routes to ensure an on-time arrival.
• Responsible for maintaining the cleanliness of the vehicle (interior and exterior).
• Maintains a travel log and any additional billing information/notes as needed.
• Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs.
• Perform other general security duties as needed within the Driver role to support the Threat Management division.

Benefits

• MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
• We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree