Senior Supervisor, Sales Support
About The Position
JOIN THE TEAM THAT’S POWERING PROGRESS Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward. What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works. Learn more about this role and how you can begin driving your career forward!
Requirements
- Bachelor's degree in business administration or related field, or equivalent experience
- Excellent leadership and management skills, with experience in managing a team of direct reports
- 5 years of professional experience required, including managing people
- Strong business knowledge, sales data management and analytical skills
- Ability to professionally handle high stress situations that may involve internal and/or external stakeholders at all levels
- High degree of familiarity with SAP, CRM and Microsoft Office software
- Comfort with public speaking, experience working with senior level management
Nice To Haves
- Prefer knowledge of Allison customers and products, Global MSS and Allison Operations organization and responsibilities
Responsibilities
- Lead, manage, support and grow a team of order analysts that would be based in both the US and India. Team management would include establishing and tracking goals and developing employees.
- Act as the lead MSS representative to Parts Distribution Center Operations for plant production planning. Develop and recommend order timing and provide prioritization scheduling for part shortages.
- Liaise with Outside North America (ONA) Sales Operation Leaders to ensure ONA demand is included in planning.
- Ensure compliance with MSS processes and procedures, Export Controls and ITAR regulations.
- Ensure that applicable North America customer order documentation is properly maintained in Allison 360 CRM and is in compliance with Information Life Cycle Management, legal requirements and export controls and ITAR regulations.
- Liaise with Quality during external audits of the PDC.
- Assist order analysts in providing information and details to customers, sales account managers, and management, as needed.
- Support and lead special projects as assigned
Benefits
- Choice of medical plans with prescription coverage
- Employer HSA contribution
- Dental & Vision Insurance
- Paid Parental Leave
- Short & Long-Term Disability
- Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
- 401K with generous Company match & contribution
- Accrued Paid Time Off
- 12 Paid Holidays + 1 Floating Holiday
- Robust employee wellness program
- Tuition assistance program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
