Senior Supervisor, Electric Field Operations
About The Position
Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience. At the Senior Supervisor level, in addition to the above, responsibilities include: • Serves as the local technical lead or coach for other supervisors • Develops and coaches other supervisors in various aspects of their role • Authorizes re-allocation of resources in situations where conflicting priorities exist • Drives innovation and change in business processes • Leads area work center activities during manager absence • Represents manager at department, customer, and community meetings
Requirements
- Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
- Possesses strong analytical and problem-solving skills.
- Must maintain switching and tagging qualifications
- Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies. Ability to use PC desktop applications (e.g., Microsoft Word & Excel)
- A Bachelor’s Degree or equivalent related experience required
- Minimum of eight (8) to ten (10) years of related experience is required.
- Previous supervisory experience is required
- Valid Motor Vehicle License required
- Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.
- Requires being able to effectively relate to customers and the general-public under stressful circumstances and for prolonged periods.
- Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.
- Requires being able to respond to problem situations in a timely manner at all hours of the day or night.
Nice To Haves
- experience in electric distribution is preferred
- D.O.T. Driver’s License preferred
Responsibilities
- Accountable for the safe execution of field activities. Sets safety expectations with employees. Resolves safety issues/concerns in an appropriate and timely manner. Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
- Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
- Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
- Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
- Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
- Ensures work complete within budgetary guidelines.
- Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
- Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
- Fulfills storm duty assignments and participates in on-call rotation as required.
- Serves as the local technical lead or coach for other supervisors
- Develops and coaches other supervisors in various aspects of their role
- Authorizes re-allocation of resources in situations where conflicting priorities exist
- Drives innovation and change in business processes
- Leads area work center activities during manager absence
- Represents manager at department, customer, and community meetings
Benefits
- competitive total rewards program
- Salary is commensurate with your experience.
- This position is eligible for a potential incentive.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
