Senior Strategy & Ops Lead

Spark Advisors•New York City, NY
•Hybrid

About The Position

Spark Advisors is building healthcare technology to help independent Medicare advisors guide seniors through complicated Medicare plan changes. The company combines AI, an industry-leading CRM, and client services to support more than 10,000 brokers as they acquire, enroll, and support clients in their local communities. The Senior Strategy & Ops Lead will shape and carry out Spark’s most important priorities as the company grows. Reporting to the Senior Director, Strategy & Operations, this person will partner with the leadership team to turn complex, ambiguous business problems into clear plans and measurable results. The role owns company-level initiatives from problem definition and analysis through stakeholder alignment, execution, and evaluation. It also helps build the processes and operating rhythms needed to scale the business. The position is hybrid and based at Spark’s NYC office.

Requirements

  • 5–7+ years of experience in management consulting, investment banking, corporate strategy, or business operations, including 2+ years leading strategic initiatives end-to-end in an operating role.
  • Track record of independently owning complex, ambiguous initiatives and delivering measurable business impact.
  • Advanced analytical and financial modeling skills, with the ability to turn messy data into clear recommendations.
  • Exceptional written and verbal communication skills, including experience presenting to and influencing executive leadership.
  • Proven ability to drive alignment across teams and influence without authority.
  • Experience mentoring or guiding the work of others.
  • Self-starter with strong attention to detail and an ownership mentality.

Responsibilities

  • Own a portfolio of high-impact, cross-functional strategic initiatives from problem definition through execution and measurable results.
  • Partner with the leadership team to shape priorities and turn strategy into action.
  • Analyze business performance data to identify trends and insights and guide executive decisions.
  • Build business cases and financial models to support strategic investments and priorities.
  • Design and scale operational processes to improve efficiency across the business.
  • Lead change management for new systems, tools, and workflows.

Benefits

  • Equity compensation
  • Health care, including dental and vision
  • Flexible work location; co-working available
  • 401k
  • Paid Time Off
  • Monthly Remote Work Stipend to help cover costs of home-office needs
  • Paid Parental Leave: up to 14 weeks for birthing parents and up to 8 weeks for non-birth parents
  • 11 paid holidays
  • Two-week sabbatical after 5 years of employment
  • Wellbeing perks through SpringHealth, Calm, and more
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