Robots & Pencils is seeking a Senior Business Analyst to lead strategy and discovery end-to-end across complex client engagements. The role owns the engagement arc from problem framing through recommendations and actionable planning, and builds trusted relationships with senior client stakeholders. As lead analyst on a cross-functional team, this person drives discovery, shapes recommendations, and facilitates client sessions that turn ambiguity into direction. They collaborate with strategists, designers, engineers, and delivery leads to navigate complexity, competing priorities, and high-stakes decisions. The Senior Business Analyst leads AI and digital strategy engagements, identifies opportunities to apply automation and AI to customer journeys and operational workflows, and develops business cases, KPIs, roadmaps, and pilot plans. The role makes strategy tangible through prototypes and agent demonstrations, partners with client subject-matter experts to create AI-ready assets, defines practical governance, and tests ideas with users and operational teams. It also connects business strategy to delivery across design, data, engineering, and change management. The position independently leads executive briefings, ideation workshops, and process redesign sessions; communicates complex findings and tradeoffs to executive and non-technical audiences; and makes prioritization and scoping decisions based on value, feasibility, risk, and timelines. The role also begins mentoring junior analysts. Robots & Pencils describes its work as designing and shipping AI co-workers for enterprise operations, with production-ready AI delivery in 30 to 45 days. The posting lists salary ranges of $130,000–$155,000 USD and $140,000–$170,000 CAD, and notes that benefits are available to eligible employees.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed