Senior Strategic Sourcing Manager

Docusign • San Francisco, CA

14h • Hybrid

About The Position

We are seeking an experienced Senior Strategic Sourcing Manager to lead category strategy, supplier relationship management, and sourcing execution across one or more strategic spend categories (Technology and/or Outside Services). In this senior-level individual contributor role, you will drive category development, lead complex multi-stakeholder initiatives, manage relationships with executive stakeholders and strategic suppliers, and deliver measurable value through cost optimization, risk mitigation, and operational excellence. You will combine deep procurement expertise with strategic business acumen to influence organizational decisions and shape sourcing strategy at the enterprise level.
This position is an individual contributor role reporting to the Director, Strategic Sourcing.

Requirements

• 12+ years of experience in Procurement, Sourcing, Category Management, or related strategic function, with significant exposure to Technology and/or Outside Services/Professional Services categories
• Experience leading complex, enterprise-scale sourcing initiatives and delivering measurable year-over-year savings and operational improvements
• Experience in strategic supplier relationship management, including QBRs with executive stakeholders and C-level engagement
• Experience in Excel, data analysis, and spend analytics; experience with Tableau or Power BI
• Experience using AI tools (ChatGPT, Claude, or similar) to enhance analytical work and accelerate research-with mature judgment in evaluating AI-generated insights and recognizing when human expertise is needed
• Experience designing, mapping, and optimizing complex workflows; identifying systemic inefficiencies; and driving operational improvements across source-to-pay processes

Nice To Haves

• BA/BS degree in Business Administration, Supply Chain Management, Finance, or relevant equivalent work experience
• MBA or advanced degree (Supply Chain, Finance, Business)
• Certified Professional in Supply Management (CPSM) or equivalent procurement certification
• Hands-on experience with modern procurement intake and orchestration platforms (ZipHQ, Levelpath, Jaggr, Coupa, Oro)
• Mastery of enterprise P2P and sourcing systems (Oracle, Workday Scout, Coupa, SAP Ariba)
• Experience leading and mentoring cross-functional teams; track record of developing high-performing procurement talent
• Demonstrated ability to reconcile and synthesize data from multiple sources; strong critical thinking and problem-solving abilities
• Results-oriented mindset with proven ability to deliver complex projects on time, manage multiple initiatives simultaneously, and achieve goals under pressure
• Exceptional communication, presentation, and stakeholder management skills; ability to influence and build alignment across business units and executive leadership

Responsibilities

• Develop comprehensive category management strategies and roadmaps for assigned spend categories, including market research, competitive intelligence, benchmarking, and risk assessments to identify value creation opportunities
• Lead large-scale, complex sourcing initiatives (RFP, RFI, RFQ) using modern procurement orchestration tools (ZipHQ, Levelpath, or equivalent) to drive systematic, repeatable, auditable processes that scale across the organization
• Negotiate strategically with key suppliers and vendors on contract terms, pricing, SLAs, and risk allocation; employ AI strategically to accelerate contract analysis and risk identification while maintaining independent judgment and business acumen
• Establish and manage strategic supplier partnerships; conduct quarterly business reviews with C-level involvement, manage supplier performance scorecards, and escalate issues with business impact
• Develop analytical insights, business cases, and strategic recommendations for executive leadership; prepare presentations with scenario analysis, ROI modeling, and risk mitigation strategies
• Create comprehensive spend and performance dashboards; leverage AI to process large datasets and identify trends, while maintaining critical evaluation of output and supplementing with domain expertise
• Lead and mentor cross-functional sourcing teams; facilitate stakeholder alignment across business units, Finance, Legal, Information Security, and executive sponsors
• Apply systems-level thinking to category management: design and optimize end-to-end source-to-pay processes, identify operational inefficiencies, and implement improvements that enhance scalability and compliance
• Maintain expert understanding of the full PO lifecycle (requisitioning, receiving, invoicing, accruals, QA) and financial controls to ensure operational integrity
• Collaborate with Finance and Business Partners during planning cycles to provide spend forecasts, budget updates, and savings tracking

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree