Senior Storage Engineer

Humana • Charlotte, NC

11h • Remote

About The Position

The Senior Storage Engineer responsible for the architecture, configuration, deployment, and ongoing management of large-scale production storage systems. The Senior Storage Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Position Summary The Senior Storage Engineer (L3) – Backup, Recovery & Data Protection Engineering is responsible for the design, engineering, implementation, operation, and continuous optimization of enterprise backup, recovery, cyber resilience, and data protection solutions supporting Humana's mission-critical business services and healthcare platforms. This position serves as a senior technical leader within the Storage Engineering organization and functions as a primary escalation point for complex backup, recovery, and data protection challenges. The engineer will drive the strategy, architecture, and operational excellence of enterprise data protection platforms while ensuring recoverability, compliance, security, and resiliency across on-premises, cloud, and hybrid infrastructure environments. The role is responsible for engineering and supporting enterprise-scale solutions leveraging IBM Storage Protect, IBM Storage Defender Data Protect, IBM Storage Protect (Spectrum Protect/TSM), Rubrik, Commvault and related technologies. The engineer will play a key role in data protect engeineering, cyber recovery initiatives, ransomware resilience, platform modernization efforts and automation. The ideal candidate possesses deep expertise in backup and recovery technologies, enterprise storage platforms, infrastructure architecture, automation, and operational governance, along with the ability to collaborate effectively with infrastructure, cloud, security, application, and business stakeholders.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.
• 7+ years of enterprise backup, storage, or data protection experience.
• 5+ years of experience with one or more enterprise backup platforms: IBM Storage Protect, IBM Storage Defender Data Protect, Commvault, Rubrik, Dell PPDM
• Experience designing and supporting large-scale enterprise backup environments.
• Strong understanding of enterprise storage technologies and infrastructure.
• Experience supporting VMware, Windows, Linux, and cloud platforms.
• Experience with scripting and automation.
• Demonstrated project management experience.

Nice To Haves

• Experience with healthcare or highly regulated environments.
• Experience supporting Microsoft Azure and GCP workloads.
• Knowledge of cyber recovery and ransomware resilience strategies.
• Knowledge of Kubernetes and container protection technologies.
• Experience with Splunk, monitoring platforms, and operational analytics.
• Familiarity with ServiceNow and ITIL practices.
• Experience leading technical projects and mentoring junior engineers.

Responsibilities

• Backup & Recovery Engineering: Design, implement, and maintain enterprise backup and recovery architectures supporting critical business applications and infrastructure. Engineer scalable, resilient, and secure backup solutions across physical, virtual, cloud, SaaS, and containerized environments. Develop and maintain backup standards, recovery procedures, operational runbooks, and engineering documentation. Lead backup platform upgrades, migrations, and modernization initiatives. Establish and maintain recovery service levels, recovery objectives, and testing standards.
• Data Protection Platform Administration: Administer and engineer enterprise data protection platforms including: IBM Storage Protect (Spectrum Protect / TSM), IBM Storage Defender Data Protect, Rubrik Security Cloud, Commvault, Cloud-native backup technologies. Responsibilities include: Platform architecture, Capacity planning, Performance tuning, Security hardening, Lifecycle management, Troubleshooting and escalation support.
• Cyber Recovery & Ransomware Protection: Design and implement cyber recovery strategies to improve organizational resilience in partnership with the DR team. Partner with Information Security teams to support ransomware preparedness initiatives. Evaluate and implement immutable storage, air-gapped recovery vaults, and cyber recovery technologies. Participate in cyber recovery exercises and validation testing. Identify and mitigate risks impacting recoverability and business continuity.
• Engineering & Architecture: Provide technical leadership for backup, storage, and recovery architecture initiatives. Evaluate emerging technologies and recommend improvements to existing platforms. Participate in enterprise architecture reviews and infrastructure design discussions. Define standards, patterns, and best practices for enterprise data protection services. Contribute to long-term strategic roadmaps for data protection and cyber resilience.
• Automation & Operational Excellence: Develop automation solutions using PowerShell, Python, REST APIs, Ansible, or similar tools. Automate provisioning, reporting, monitoring, and operational workflows. Eliminate manual processes through engineering and self-service solutions. Create dashboards and reporting capabilities supporting operational visibility and compliance.
• Service Onboarding & Governance: Lead onboarding activities for new business units, applications, and infrastructure platforms entering enterprise backup services. Participate in intake reviews and solution design consultations. Identify protection gaps, risk exposures, and compliance concerns. Ensure new workloads meet enterprise backup, recovery, and retention standards. Support governance and exception management processes.
• Vendor & Stakeholder Management: Collaborate with strategic technology partners including IBM, Rubrik, Dell, Microsoft, and other vendors. Manage vendor escalations and support engagements. Participate in technology evaluations, proofs of concept, and product roadmap discussions. Partner with infrastructure, security, cloud, application, and operations teams to deliver enterprise solutions.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior