Senior Storage and Backup Engineer
About The Position
Stefanini Group is hiring a remote Senior Storage and Backup Engineer to provide technical and production support for storage-related software, hardware, infrastructure services, and mission-critical financial applications. The role performs storage and backup provisioning, configuration, maintenance, resource management, reporting, and troubleshooting, while maintaining the integrity of storage networks and systems under general supervision. The engineer handles support tasks, maintenance, configuration, upgrades, patches, and problem-ticket resolution. The role also supports change, incident, problem, capacity, and performance management; participates in on-call rotations; conducts diagnostics and root-cause analysis; and helps optimize environments. The position works with clients and senior engineers to document and implement requests, participates in infrastructure and application projects and product-solution workgroups, and follows client change-control policies. This is an experienced-level role requiring moderate field experience and proficiency.
Requirements
- Strong understanding of storage hardware platforms, such as Hitachi and Dell.
- Familiarity with ESX/VMware environments.
- Expert-level Commvault experience, including independently handling high-severity issues and guiding backup strategy.
- Hands-on experience with enterprise storage operations, including provisioning, configuration, upgrades, and performance tuning.
- Experience supporting mission-critical environments, including incident response and root-cause analysis.
- Strong understanding of change management and adherence to established processes.
- Expert-level Cohesity experience.
- Automation or scripting experience with Ansible, Python, or PowerShell.
- Capacity and performance management experience.
- Excellent communication and documentation skills.
- Bachelor's degree or equivalent experience.
- 3 to 5+ years of relevant work experience.
Nice To Haves
- Experience with monitoring or performance tools such as Grafana, Splunk, or Dynatrace.
- Networking knowledge relevant to storage, including NFS, SMB, FC, or iSCSI.
- Prior experience in regulated or financial environments.
- Familiarity with security and vulnerability remediation.
Responsibilities
- Provide technical and production support for storage-related software, hardware, critical infrastructure services, and mission-critical financial applications.
- Perform storage and backup provisioning, configuration, maintenance, resource management, reporting, and troubleshooting.
- Maintain the integrity of storage networks and systems.
- Perform storage and backup support tasks, resolve problem tickets, and implement upgrades and patches.
- Recommend and remediate problems and vulnerabilities to meet customer needs and maintain a stable environment.
- Work with clients and senior engineers to document and implement storage and backup requests or revisions.
- Follow client change-control policies and guidelines.
- Participate in infrastructure and application projects, and in workgroups evaluating, recommending, designing, building, testing, and coordinating product-solution implementations.
- Perform change management using standard tools and client policies for software and hardware propagation across platforms or environments.
- Ensure conformance with existing system capabilities.
- Perform incident and problem management, including on-call rotations, troubleshooting, diagnostics, and root-cause analysis.
- Review capacity and performance trends, ensure adequate capacity, and conduct performance tuning and environment optimization.
- Gather support information for management.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
