Senior Staff Technical Product Manager, Vehicle Transaction Platform

Scout Motors • Charlotte, NC

7d • Hybrid

About The Position

Scout Motors is bringing back an iconic American vehicle, electrifying and digitizing it with American innovation. We are building a company that respects its people, customers, and the balance of work and play. We offer two powertrain options: an all-electric and the Harvester™ range extender. We empower our teams to innovate and are looking for visionary, collaborative, and passionate individuals. Join us to shape the future of transportation and redefine the direct-to-consumer automotive experience. As the Senior Staff Technical Product Manager for the Vehicle Transaction Platform, you will be responsible for defining the strategy, architecture, roadmap, and execution of systems that enable customers to purchase vehicles directly from Scout. This includes overseeing registration, titling, taxes, fees, financing, identity verification, fraud prevention, insurance, trade-ins, document generation, and secure storage. You will work closely with the consumer-facing product team and be accountable for the underlying systems, integrations, and internal tools.

Requirements

• 10+ years of product management experience with technical platforms, transaction systems, or complex integrations.
• Experience leading large cross-functional product domains spanning multiple teams and stakeholder groups.
• Direct-to-consumer automotive experience strongly preferred.
• Proven ability to influence strategy and execution.
• Strong understanding of APIs, system architecture, workflow orchestration, event-driven systems, and enterprise integrations.
• Familiarity with compliance, privacy, security, and audit requirements.
• Exceptional communication and collaboration skills.
• Strong systems thinking and analytical decision-making.
• Ability to navigate ambiguity and align competing priorities.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field, though demonstrated experience in real-world product development is far more critical.

Nice To Haves

• Direct-to-consumer automotive experience

Responsibilities

• Serve as the product leader responsible for Scout’s end-to-end Vehicle Transaction Platform.
• Define the vision, operating model, roadmap, and platform investment priorities across all transaction domains.
• Provide leadership and governance across specialized Product Managers responsible for individual transaction capabilities.
• Establish platform standards, architectural principles, integration patterns, data models, and success metrics.
• Act as the primary product authority for how vehicle transactions are executed across systems, operations, and partner ecosystems.
• Own the product vision, strategy, and roadmap.
• Translate business objectives into measurable customer and operational outcomes.
• Shape long-term platform evolution as Scout expands markets and offerings.
• Oversee registration and titling, tax and fee calculation, financing and credit, identity verification, fraud prevention, insurance verification, trade-ins, document generation, and secure document storage.
• Own orchestration across systems, workflows, business rules, and external partners.
• Ensure transaction systems are scalable, compliant, resilient, and auditable.
• Own strategy and execution for third-party transaction partners and vendors.
• Define API requirements, SLAs, data contracts, and operational support models.
• Partner closely with engineering to deliver secure and reliable integrations.
• Partner with engineering, operations, finance, legal, compliance, customer support, delivery, and customer experience teams.
• Act as a trusted advisor to senior stakeholders and executives.
• Define long-term transaction platform architecture and integration strategy.
• Champion reusable platform capabilities and future scalability.
• Ensure strong security, privacy, compliance, and audit controls.
• Define KPIs including transaction completion, checkout conversion, financing approvals, registration completion, fraud detection effectiveness, operational efficiency, and exception resolution.
• Use customer and operational insights to continuously improve outcomes.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior