Senior Staff, Software Engineer

Asurion • Sterling, VA

1d • Onsite

About The Position

Asurion is hiring a Senior Staff, Software Engineer for the Customer 360 Platform team. Customer 360 is a strategic platform that creates a trusted, intelligent view of customers across products, partners, subscriptions, claims, service interactions, and digital experiences. This role is full-stack, but the focus is backend, APIs, data models, databases, and platform architecture — not UI-first. The role aligns to Asurion’s Senior Staff expectations for cross-team API design, domain data architecture, full-stack architecture, systems design, and technical leadership.

Requirements

• 10+ years of experience building APIs, backend services, distributed systems, and data-intensive platforms.
• Strong experience with Node.js, TypeScript, API design, and production service architecture.
• Deep understanding of data modeling, database design, schema evolution, identity resolution, data quality, and source-of-truth patterns.
• Experience with databases such as PostgreSQL, MySQL, DynamoDB, MongoDB, Redis, Elasticsearch/OpenSearch, Neo4j, or similar.
• Experience with event-driven architecture, data contracts, streaming or messaging platforms, CI/CD, observability, and reliability engineering.
• Ability to influence multiple teams, shape technical direction, and drive cross-functional outcomes.

Nice To Haves

• Experience with Customer 360, customer data platforms, identity resolution, master data management, or graph-based models.
• Experience with deterministic/probabilistic matching, confidence scoring, lineage, governance, Kafka, CDC, or schema registry.
• Experience working in privacy-sensitive, regulated, multi-tenant, or client-segregated data environments.

Responsibilities

• Own architecture and delivery for Customer 360 data models, APIs, services, events, and supporting tools.
• Build production-grade Node.js / TypeScript services with secure access, observability, and reliable operations.
• Design customer data models for CustomerID, HouseholdID, profiles, subscriptions, interactions, relationships, lineage, confidence, and data quality.
• Work across relational, NoSQL, graph, cache, search, and event-driven data patterns.
• Partner with product, architecture, data, security, privacy, analytics, and consuming teams to drive scalable adoption.
• Mentor engineers and raise engineering standards across teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed