Senior Staff Software Engineer - Hybrid
The Hartford•Charlotte, NC
•Hybrid
About The Position
The Hartford is hiring a full-time Senior Staff Software Engineer to design, build, and modernize Claims IT solutions with strong Guidewire, Java, and AWS depth. This role blends core platform engineering with select Forward Deployed Engineer responsibilities to accelerate delivery with business teams and drive measurable production outcomes. Hands-on experience creating AI agents using Google ADK is a strong plus.
Requirements
- Bachelors degree in Computer Science, Engineering, or related discipline.
- 7+ years of software engineering experience in enterprise environments.
- Strong hands-on Guidewire cloud experience, preferably ClaimCenter implementation and must have Must have Guidewire claims center certification.
- Strong hands-on Java experience building APIs, integrations, and distributed services.
- Strong AWS and/or GCP engineering experience delivering production cloud solutions.
- Experience with event-driven systems, asynchronous messaging, and secure REST integration patterns.
- Proficiency in automated testing, CI/CD pipelines, and DevOps practices.
- Experience in observability, logging, and production operations support.
- Strong communication and stakeholder collaboration skills.
Nice To Haves
- Hands-on Google ADK experience building enterprise-grade agents.
- Experience integrating LLM services into business processes with governance and monitoring.
- Proven ability to lead delivery across cross-functional teams.
- Hands-on experience creating AI agents using Google ADK is a strong plus.
Responsibilities
- Design, develop, and enhance Guidewire ClaimCenter workflows, rules, and integrations for claims operations.
- Build resilient Java APIs and backend services for high-volume claims transaction processing.
- Architect and implement cloud-native AWS services with focus on reliability, security, performance, and cost.
- Own end-to-end engineering delivery: design, build, test automation, release, and production support.
- Implement CI/CD, code quality gates, observability, and engineering standards across services.
- Collaborate with product owners, claims SMEs, architects, and operations to convert business goals into technical solutions.
- Lead incident troubleshooting, root-cause analysis, and permanent corrective actions.
- Mentor engineers through architecture reviews, coding standards, and delivery best practices.
- Partner directly with business and operations stakeholders to understand field workflows and convert them into deployable capabilities.
- Run discovery workshops to identify high-value use cases, define MVP scope, and prioritize quick-win automation opportunities.
- Rapidly prototype solutions, validate with end users, and productionize successful patterns into durable platform services.
- Embed with cross-functional teams during critical releases to unblock dependencies and reduce time-to-value.
- Build implementation playbooks and onboarding guides that improve adoption across claims teams.
- Establish outcome metrics (cycle time, accuracy, throughput, incident rate) and iterate based on production feedback.
- Act as technical bridge across engineering, business, and support teams during rollouts and post-launch stabilization.
- Build practical agents with Google ADK for document understanding, claims decision support, and workflow orchestration.
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
