Senior / Staff Software Engineer, Internal Tools

Suno•Boston, MA

3d•$228,960 - $363,510•Onsite

About The Position

AI is changing how software gets built and how companies run, and we’re at the front of it. We're hiring a Senior / Staff Software Engineer to own direction and architecture on our AI Operations Engineering team. Suno is scaling incredibly fast and our job is to unlock growth for operations areas like music ops, support, legal, finance, and beyond with workflows, tooling, and intelligent agents.

Requirements

You bring 5–7+ years of full-stack software engineering experience
You have a proven track record of building, maintaining, and supporting internal tooling or systems that streamline engineering or business operations
You’re eager to learn and share agentic coding best practices and tools
You thrive in an early-stage, 0→1 environment where the problem space is still being defined
Applicants must be eligible to work in the US.

Nice To Haves

You’ve worked with agent frameworks (e.g. LangGraph) and eval or observability tooling (e.g. LangSmith, Braintrust)
You’re familiar with support tooling, CRM systems, or workflow automation platforms
If you're excited about this work and think you could make an impact here, we'd love to hear from you. The best candidates rarely check every box.

Responsibilities

Build agents, workflows, and custom tools that let non-engineering teams handle more without adding headcount
Evaluate and integrate third-party tools, making the call on what to buy and what to build
Contribute to and empower stakeholders on our self-service app deployment platform
Design and implement new patterns for internal APIs, auth and MCP building and extending beyond our Django monolith.
Integrate and scale customer experience systems built around third parties like Zendesk.
Partner with customer experience, legal, finance, people, and content ops to source new challenges