Senior Staff Software Engineer, Agentic AI Harness & Quality - Moveworks

ServiceNow • Mountain View, CA

6d

About The Position

Moveworks is seeking a Senior Staff Software Engineer for their Agentic AI Harness & Quality team. This role involves advancing the capabilities and reliability of AI agents at scale. The engineer will contribute to the Moveworks AI Assistant platform, focusing on areas such as agent orchestration, sandboxed code execution, latency optimization, agent memory, LLM self-reflection, execution environment simulation, enterprise knowledge graphs, and multimodal I/O. The position offers the opportunity to work with cutting-edge AI technologies, including advanced LLMs, and to contribute to a fast-paced, impact-driven team. The role emphasizes building scalable infrastructure, solving complex engineering problems, and pushing the boundaries of AI value for customers. The engineer will also hone their skills in writing robust, extensible, and performant code, collaborate with cross-functional teams, and mentor other engineers.

Requirements

• 10+ years experience designing, building, and improving production systems, ideally at scale
• Ability to think and communicate clearly about complex engineering problems and systems
• Comfort giving and receiving feedback, and in holding yourself and your coworkers accountable to a high standard of operational excellence
• Readiness to hit the ground running in a Mac development environment, programming in Python, Golang, and/or Java
• Desire to ship at a startup pace with a high degree of ownership
• Attention to detail
• Drive to ship product improvements with production-grade code
• Strong appetite for continuous incremental wins and completing challenging projects fast
• High level of curiosity about engineering outside of immediate discipline and ongoing desire to learn and stay at the cutting edge of applied AI

Responsibilities

• Take on exciting and difficult engineering challenges to build and evolve capable AI agent systems that are reliable in every sense of the word
• Implement frontier AI algorithms and architectures and help productionize them at scale
• Use the latest advances in machine learning, LLMs, and AI agents to enhance our products and create delightful user experiences
• Contribute to roadmap and help drive the evolution of engineering areas of growing scope and impact to create lasting value for all our customers
• Hone your craft in writing robust, extensible, readable, and performant code
• Partner with subject matter experts across the company including in machine learning, security, product, user experience, and customer success, to learn from each other and build the best enterprise AI product the world has ever seen
• Mentor other engineers on the team in how to build, maintain, and evolve great software
• Collaborate with machine learning engineers, learn from each other, and build world-class AI systems

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed