Senior Staff Site Reliability Engineer
About The Position
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. We are seeking a strategic, high-output Staff/Senior Staff SRE to define the future of our cloud platform and champion engineering excellence across Ironclad. In this role, you will pair deep cloud-native mastery with a passion for mentoring, driving architectural resilience, and solving complex distributed systems at scale.
Requirements
- 8+ years of DevOps / SRE experience
- 5+ years of coding experience
- Expert knowledge of Kubernetes and Google Cloud Platform (or similar provider)
- Ability to build resilient infrastructure
- Modern GitOps - Experience with tools like Terraform/Pulumi, CircleCI, ArgoCD
- Experience with modern AI enabled tools such as Claude Code, Cursor, Zed
- Troubleshooting and analytical skills, can PR review human and AI generated code
- Strong technical aptitude and exceptional communication skills (written and verbal)
- Desire for helping customers, and the ability to dive deep and learn a new product.
- Experience and desire to work cross-functionally
- Team and goal-oriented.
- High output; low ego
Nice To Haves
- Experience with multi-region support
- Expert Database Management Experience
- Experience managing AI Infrastructure
- Typescript Experience
Responsibilities
- Provide technical leadership and strategic direction for the Site Reliability Engineering team and our broader Cloud Platform
- Define and champion SRE best practices, setting the standard for engineering excellence across the entire organization
- Solve the whole problem. Architecture for resiliency, identify risks, and make it happen.
- A proven track record of designing and driving an 'automate-everything' culture (build, test, deploy, monitor)
- Preference for collaboration, open communication and reaching across functional borders
- Thorough understanding of backup/recovery systems, cloud storage architecture, and distributed systems
- Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents
- Translate the near, mid, and long-term strategic needs of the business into a scalable, resilient platform roadmap
- Drive critical architectural decisions with a relentless focus on security, scalability, and high performance
- Be a mentor, multiply our team’s output with leadership and guidance
Benefits
- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
- And most importantly: the opportunity to help build the company you want to work at
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
