Senior Staff Site Reliability Engineer

LiveRamp • San Francisco, CA

2d • Hybrid

About The Position

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. The Global SRE team is responsible for owning and supporting deployments of global products, and providing first line operational support. We are looking for a Senior Staff Site Reliability Engineer who will set the technical direction for reliability engineering across LiveRamp's global infrastructure. This is a senior individual contributor role with organization-wide scope—you will define and own the SRE strategy, influence product and platform architecture decisions, and raise the engineering bar across multiple teams and regions.

Requirements

• B.S./M.S. in Computer Science, Software Engineering, or equivalent
• 10+ years in SRE, production engineering, or platform engineering; 3+ years at senior or staff level
• Expert in Infrastructure as Code (Terraform) at scale across multi-environment, multi-team setups
• Proven experience designing and operating highly available, globally distributed systems
• Deep Kubernetes expertise: internals, autoscaling, multi-tenant workload management, and rightsizing
• Advanced experience with real-time and NoSQL databases (SingleStore, ScyllaDB, Cassandra, DynamoDB)
• Strong proficiency in Python and/or Go; able to build production-grade internal tooling adopted across teams
• Expertise in observability engineering—SLOs, SLI pipelines, and high-signal alerting systems
• Deep FinOps expertise: cost attribution, reserved capacity strategy, and cloud cost governance at scale
• Experience maturing CI/CD platforms (Jenkins, CircleCI, or equivalent) for multiple engineering teams
• Strong cloud security background: IAM, network segmentation, secrets management, SOC 2 / ISO 27001 (GCP and/or AWS)
• Peer-recognized expert in a field relevant to LiveRamp's technology ecosystem
• Exceptional communicator across both technical and executive audiences
• Proven ability to lead without authority and influence across engineering organizations

Nice To Haves

• Experience building or operating multi-region active-active architectures
• Contributions to open source observability or infrastructure tooling
• Experience with chaos engineering frameworks (Gremlin, Chaos Monkey, or equivalent)
• Prior experience in a staff-plus IC role or as a technical lead for a global SRE organization
• Familiarity with LLMs and AI-assisted development workflows, including tools such as Claude Code; experience applying agentic software development patterns to automate infrastructure tasks, incident response, or operational toil

Responsibilities

• Define and own the SRE strategy across the organization—SLOs/SLAs, error budgets, and operational excellence frameworks
• Oversee automation of critical areas to mitigate risk and align with engineering priorities
• Develop and own some of the most complex software infrastructure spanning multiple products and services
• Drive engineering-wide system design, automation, and performance optimization standards
• Lead distributed systems architecture reviews and kickoffs across engineering teams
• Drive high-quality API and interface designs across multiple teams
• Drive overall architecture improvements across multiple products and services
• Shape product and service design vision inside engineering, anticipating the unexpressed needs of internal teams
• Understand global industry and market trends and apply them to deliver superior infrastructure solutions
• Maintain a complete view of LiveRamp products and how SRE OKRs support the product roadmap
• Contribute technical due diligence to M&A evaluations of potential acquisitions and partnerships
• Serve as the escalation point of last resort for high-impact production incidents globally, leading postmortems with org-wide action items
• Establish and enforce production readiness standards across engineering
• Champion FinOps strategy across Kubernetes, cloud resources, and database infrastructure
• Mentor Staff Engineers and provide technical feedback and guidance
• Hold peers accountable for on-time, quality delivery
• Represent LiveRamp's best interests in the broader technology ecosystem

Benefits

• Work with talented, collaborative, and friendly people who love what they do.
• We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
• Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
• Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior