Work closely with customers, sales/marketing/field personnel, and cross-functional teams to address top quality issues. Mentors, provides oversight and approval of NC/CAPA, activist and high-level expert in problem-solving and root-causing activities. Leads quality initiatives or projects. Recognized process owner, with expertise across multiple quality areas. Provides input into local, global, and corporate processes, represents function on review boards and teams. Review and approval of change management activities, challenges effectiveness and drives strong review. Interpret KPI trends, drive continuous improvement process. Advocate of Human Factor practices, proficiency in the science of identification of mitigation. Engage in and may lead internal and external audits with regulatory representatives, providing effective narrative and description of topic of expertise and overview of the business. May manage audit logistics and/or preparation. Responsible for initiation, internal containment, and support of ship and product holds for potential product escapes. Coach and mentor others in quality topics and activities.
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Job Type
Full-time
Career Level
Senior