Senior/Staff/Principal Product Manager, First Mile AI

EvenUp • San Francisco, CA

3d • $177,650 - $260,000 • Hybrid

About The Position

EvenUp is seeking a Senior/Staff/Principal Product Manager to join their Case Lifecycle product team. This role will focus on building and shaping the emerging leads product from the ground up, which helps law firms intake, qualify, and acquire new plaintiffs. The ideal candidate will have experience shipping B2B SaaS products, a systems thinking approach, and a passion for customer workflows and AI-powered products. This is a hybrid role based in San Francisco, requiring at least three days per week in the office.

Requirements

• 4 to 7+ years of product management experience in B2B SaaS, with a track record of shipping products for both enterprise and SMB customers that have garnered meaningful adoption.
• Hands-on experience building and shipping AI-powered products, with direct working knowledge of agents and LLMs/LMMs. This is a requirement, not a bonus.
• You love solving intricately complex problems and applying system thinking to craft scalable solutions.
• Strong user research instincts -- you know how to uncover what users actually need, not just what they ask for.
• Proven ability to take a product from concept through launch in a cross-functional environment.
• Clear communicator who can translate between technical complexity and user experience.
• Comfortable moving fast in a high-growth environment where priorities shift and ambiguity is part of the job.
• Conviction that agentic technology, when bounded by tight guardrails, can be architected to be the ultimate arbiter around how justice is served when it comes to legal matters.
• High agency, tenacity, and deep empathy towards your customers. Takes work seriously, but doesn’t take themselves too seriously.

Responsibilities

• Own the full product lifecycle for the leads/intake experience for law firms, from discovery and definition through launch and iteration.
• Conceptualize, build, ship, and optimize products around lead qualification, outbound marketing for firms, agents for inbound lead qualification and intake, and bi-directional referral workflows.
• Deeply understand how legal teams work, identifying friction points and translating them into product decisions that drive meaningful workflow improvements.
• Partner with engineering and ML teams to build LLM-powered conversational AI and automated scribes that are reliable, accurate, and genuinely useful to case managers, paralegals, and lawyers.
• Define and track success metrics, using both qualitative research and quantitative analysis to continuously improve the product.
• Collaborate with design, customer success, and go-to-market teams to ensure smooth launches and tight feedback loops post-release.

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family.
• Additional insurance coverage options for life, accident, or critical illness.
• Flexible paid time off, sick leave, short-term and long-term disability.
• 10 US observed holidays, and Canadian statutory holidays by province.
• A home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in-person meet-up program.
• Hubs in San Francisco and Toronto.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed