Senior Staff Machine Learning Engineer - US

Workiva Inc.Remote - IA, IA
$193,000 - $308,000Remote

About The Position

Workiva is building a next-generation AI platform for mission-critical workflows used by some of the world’s largest and most regulated organizations. We are seeking a Senior Staff Machine Learning Engineer to define how AI is architected, deployed, and trusted across our platform at enterprise scale, where accuracy, auditability, security, and reliability matter most.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience
  • 10+ years of software engineering experience, including large-scale SaaS platforms
  • 5+ years designing, deploying, and operating production ML, AI, or data-intensive systems
  • Experience designing and operating enterprise AI platforms, including model serving, evaluation, observability, and governance.
  • Deep expertise in RAG, agentic systems, and large-scale knowledge systems
  • Strong understanding of foundation model ecosystems, including inference, routing, prompting, and provider tradeoffs
  • Experience with AI evaluation, secure AI systems, and regulated enterprise environments
  • Proven track record leading architecture across multiple teams or platform domains
  • Strong distributed systems, cloud-native, API, reliability, and operational excellence experience
  • Expert-level Python proficiency and proficiency in at least one production language such as Java, Go, Scala, or C++
  • Proven record mentoring senior engineers and technical leaders

Responsibilities

  • Own the architecture of Workiva’s AI platform and core AI services
  • Shape how machine learning, Generative AI, and agentic systems are integrated across products
  • Lead the move from early adoption to production-grade, enterprise-ready systems
  • Define standards for model serving, retrieval, evaluation, governance, and platform reliability
  • Lead the design of enterprise agentic systems, including orchestration, workflow execution, memory, and multi-agent coordination
  • Design and evolve Retrieval-Augmented Generation capabilities for enterprise content and knowledge workflows
  • Establish evaluation methods and quality frameworks for Generative AI applications
  • Assess emerging AI technologies and guide adoption strategy for Workiva’s platform
  • Influence technical direction across teams, products, and platform domains
  • Mentor Staff and Senior Engineers and help raise the technical bar across the organization
  • Partner closely with Product, Security, Infrastructure, and Architecture leaders
  • Align teams around a shared vision for scalable, secure AI at Workiva
  • Lead secure AI platform design, including authorization, runtime isolation, governance, auditability, and compliance
  • Establish best practices for AI safety, model governance, and customer data protection
  • Ensure AI systems meet enterprise expectations for availability, resiliency, observability, and operational support
  • Design for fault tolerance and operational excellence in regulated, security-conscious environments

Benefits

  • Salary range in the US: $193,000.00 - $308,000.00
  • A discretionary bonus typically paid annually
  • Restricted Stock Units granted at time of hire
  • 401(k) match and comprehensive employee benefits package
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