Senior - Staff Infrastructure Engineer

Paperless Post•New York, NY

13h

About The Position

We are seeking a Senior or Staff level Infrastructure Engineer (6-13+ years of experience) to join our Infrastructure team and contribute to the technical foundation of Paperless Post. In this role, you’ll build tools to manage infrastructure and solve operational problems. You modularize, reuse, and version control your infrastructure as code. You know when to use the latest technologies and when to automate, but still value uptime, performance, and stability. You follow best practices but iterate over your projects quickly and smartly. We want to continue building on our Kubernetes-based platform by extending its capabilities to support more modern architectures and workflows, all in service of providing the best experience possible for our customers.

Requirements

Willingness to learn and explore a wide variety of systems - members of our team must frequently dive into unfamiliar codebases and work with them
Proven ability to architect a solution to a problem based on a minimal set of constraints and organizational needs, and drive it through implementation and release
Ability to execute effectively as the primary individual contributor on a project
Collaboration skills - we pair with other Infra team members or developers from outside the team if the project calls for it
Experience orchestrating infrastructure using Terraform, CloudFormation, or other similar tooling
Experience with a modern container-based cloud application environment(Kubernetes, Lambda, etc)
Understanding that applications are not "production-ready” unless they're instrumented and monitored

Nice To Haves

AWS experience, especially around IAM and EC2 (among many other systems!)
Postgres/RDS specific database administration knowledge
Strong system fundamentals - Linux/sysadmin chops, networking knowledge, etc
Experience with modern observability best practices
You use AI tooling (Claude Code, OpenCode, etc) to modernize and adapt your workflow to the changing infrastructure engineering landscape

Responsibilities

Build and work with Kubernetes clusters - and all the related tooling!
Create and maintain internal tools and services, with developers as end users
Build infrastructure as code - we are big fans of Terraform and use it extensively
Troubleshoot production and systems issues across the breadth of our tech stack
Architect and build major components of our platform; projects such as, re-imagining our logging pipeline, building out smart auto-scaling capabilities for our apps to utilize, etc
Maintain a variety of existing systems across our AWS infrastructure
Contribute your expertise in collaborating with developers to drive important workflow improvements for our org
Become our team’s subject matter expert within the various domains that your projects touch
Participate in on-call rotation and have a strong desire to make on-call better for everyone