Senior Staff Forward Deployed Engineer

Q2 Software • Austin, TX

3d • Hybrid

About The Position

We are seeking a Senior Forward Deployed Engineer (FDE) to partner with our largest and most complex financial institution customers. In this role, you will work directly with banks and regulated enterprises to design, implement, and deploy secure, scalable solutions in production environments. You will operate at the intersection of engineering, product, compliance, and customer delivery—translating regulatory, security, operational, and business requirements into high-quality technical implementations. Beyond deployments, you will help shape and build product capabilities that solve critical financial institution business problems, ensuring our platform evolves to meet real-world enterprise needs. This role requires strong technical depth, comfort navigating regulated environments, product thinking, and the ability to build trust with senior technical and business stakeholders.

Requirements

• Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent related work experience.
• Fluent written and oral communication in English.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Embed with enterprise financial institution customers during discovery, design, implementation, and go-live
• Translate regulatory, security, compliance, and business requirements (e.g., SOC 2, PCI, FFIEC, GLBA) into technical designs and deployment plans
• Partner with customers to deeply understand their operational and strategic business challenges, and design solutions that drive measurable outcomes
• Design and build secure integrations using APIs, event-driven systems, and data pipelines
• Contribute production-grade code and reusable components that evolve into core product capabilities
• Implement solutions that meet performance, resiliency, auditability, and availability standards
• Serve as technical lead for customer deployments, including architecture reviews and risk assessments
• Collaborate closely with product, platform, security, and compliance teams to influence roadmap and prioritize features based on customer needs
• Identify systemic gaps across deployments and convert them into scalable product enhancements
• Troubleshoot complex issues across application, infrastructure, data, and security layers
• Develop reusable reference architectures, deployment patterns, and best practices for regulated environments

Benefits

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Senior