Senior Staff Data Platform Engineer - Data Access Team
About The Position
Every workflow, AI agent, and application on the ServiceNow AI Platform depends on one thing: getting the right data, fast, correctly, and securely. As part of the Persistence organization, you'll build the layer that makes that possible, the foundation under a platform that 85% of the Fortune 500 runs their business on. You'll help give developers and customers faster, more reliable, more secure access to the data platform they build on, push the limits of IO, transactions, and concurrency across relational, time-series, and columnar engines, and turn hard infrastructure problems into simple capabilities and automation for the developers and customers who build on the platform.
Requirements
- 12+ years of software development experience with a Bachelor's degree; OR 8+ years with a Master's degree; OR 5+ years with a PhD; OR equivalent work experience.
- A demonstrated track record of technical leadership at a Staff or Senior Staff level (or equivalent)
- Expert level with core Java development
- Advanced-Expert level of backend platform development
- Expert level understanding of best practices for object-oriented and modularized software, with emphasis on Java
- Knowledge and/or experience with relational databases: PostgreSQL, Oracle, MySQL, Trino, etc.
- Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization at scale
- Experience with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
- Deep understanding of software quality principles including reliability, observability, and production readiness
- Good understanding of cloud-based and distributed systems
- Experience leveraging or critically thinking about how to integrate AI into engineering work — whether using AI-powered coding and operational tooling, automating workflows, or reasoning about how AI changes the way software and infrastructure are built.
Nice To Haves
- Familiarity with ServiceNow platform is a plus
- Familiarity with RDBMS internals
- Familiarity with Neo4J and graph databases
- Passionate about database technologies
- Experience with Unix shell
- Experience working in a DevOps environment
- Experience working in a customer focused environment
Responsibilities
- Set the technical direction and architecture strategy for the data access layer, balancing long-term scalability with delivery
- Work on core data architecture that touches every part of the product, keeping it high-quality, reliable, secure, and fast
- Own features from design through delivery, turning business requirements into well-architected, cross-team solutions
- Lead design and code reviews, championing performance, maintainability, and testability across multiple teams
- Define comprehensive test strategies covering functional, regression, integration, and performance testing
- Diagnose and resolve the hardest production issues across the stack
- Mentor engineers at every level and raise the technical bar across the organization
Benefits
- health plans
- flexible spending accounts
- a 401(k) Plan with company match
- ESPP
- matching donations
- a flexible time away plan
- family leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
