Senior SRO Training Staff Manager
About The Position
Provides expertise in analyzing technical learning needs for a business or function, then designs and delivers training solutions. Interprets simple internal and external business challenges and recommends best practices to improve products, processes, or services. Stays informed of industry trends that may influence work. This role focuses on technical training essential for a particular business or function and does not include Leadership Learning, which falls within HR. It includes trainers and coordinators whose main task is to deliver the training content or make logistical arrangements for training programs. Requires specialized depth and/or breadth of expertise within their discipline. May require strong commercial awareness, and is expected to influence the development of strategy within own area, including control of resources and influences policy formulation. May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' opinions on particular topics. May guide others to consider a different point of view. Impacts the team’s ability to achieve service, quality, and timeliness of objectives. Work is subject to functional policy objectives. Regularly advises management in the function and/or in the business. Has a supportive role in decision making about important subjects. High levels of evaluative judgment are required to achieve outcomes. Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
Requirements
- Master's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Quality Training.
Nice To Haves
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
Responsibilities
- Provides expertise in analyzing learning needs, designing training solutions for a business or function.
- Focused on technical training essential for a particular business or function.
- Includes trainers and coordinators whose main task is to deliver the training content or make logistical arrangements for training programs.
- May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
- Communicates difficult concepts and may influence others' opinions on particular topics.
- Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function.
- Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
Benefits
- Medical, dental, vision, and prescription drug coverage
- Access to a Health Coach, a 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
- 12 paid holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
