Senior Specialist - Emergency Support Group

CECONY•New York, NY

5d•$105,000 - $135,000

About The Position

The Senior Specialist supports the Facilities and Field Services (FFS) Emergency Support Group (ESG) by coordinating emergency response logistics, maintaining operational readiness, and supporting Incident Command System (ICS) activities during corporate and local emergencies. The position coordinates emergency resources, logistics personnel, deployment activities, vendor services, emergency equipment, and financial controls to maintain effective response capabilities within and outside the service territory. The role also leads continuous improvement and innovation initiatives through technology deployments, system enhancements, Artificial Intelligence (AI), and strategic projects that improve emergency preparedness, operational efficiency, performance, and service delivery. The position requires participation in 24/7 emergency operations, including nights, weekends, holidays, on-call support, and extended assignments during major system emergencies and mutual assistance events. The selected candidate will travel within the company service territory and may travel to other states for mutual aid support. The role includes field work in all weather conditions and supervision of Union personnel.

Requirements

A master's degree in Emergency Management, Emergency and Disaster Management, Engineering, Applied Science, or a related field, plus at least two years of work experience, including at least two years of supervisory experience and two years of relevant operational experience within an ICS structure or supporting emergency preparedness, emergency response, logistics, or resource coordination; or an equivalent combination described in the posting.
Alternatively, a bachelor's degree in a listed or related field and at least three years of work experience, including at least two years of supervisory experience and two years of relevant operational experience; an associate's degree in a listed or related field and at least four years of work experience, including the same supervisory and operational experience; or a high school diploma/GED and at least five years of work experience, including the same supervisory and operational experience.
At least two years of demonstrated experience using Maximo and Oracle.
Ability to lead or manage others and handle multiple priorities simultaneously.
Ability to build strong customer relationships and work within tight timeframes and strict deadlines.
Ability to maintain confidential information, troubleshoot and resolve problems, and exercise sound judgment and decision-making.
Effective conflict management, coaching, and constructive feedback skills.
Effective interpersonal, collaboration, team-building, and customer service skills.
Ability to maintain composure under pressure and a high degree of professionalism.
Ability to work independently with minimal supervision and flexibly in a fast-paced, dynamic environment.
Proactive approach to responsibilities and promotion of information sharing.
Strong written and verbal communication and listening skills.
Required driver's license.
Ability to work in all weather conditions, including excessive heat or cold, and in adverse conditions such as noise, confined spaces, and high elevations.
Ability to climb ladders and stairs and work with or near high-voltage and other high-energy systems.
Ability to use a personal vehicle and transport, store, and secure company laptops and other job-related equipment in the vehicle; mileage reimbursement is available through the company mileage procedure.
Must accept a System Emergency Assignment and work non-business hours during emergencies, including nights, weekends, and holidays.
Must be willing to travel within the company service territory and to other states for mutual aid support, including extended periods away.
Must provide off-hours on-call support by phone and/or in person and work at field locations in all weather conditions.
Must sit or stand to use or operate computer and office equipment for the duration of the workday.
Must be able to represent the company with internal and external stakeholders during local and out-of-town travel.

Nice To Haves

Experience or knowledge of Mobile Electric Generator operations, inspection, repair, and maintenance processes.
Experience with or exposure to ICS operations, CERC support, and emergency response activities.
Experience with logistics, System Emergency Assignments (SEA), staging area coordination, base camps, mutual aid lodging, fuel, tents, temporary bathrooms or restroom facilities, and other emergency response support.

Responsibilities

Monitor system conditions, weather forecasts, and operational activities to support ESG-LOCC mobilization and emergency response efforts.
Coordinate logistics resources, including staging areas, lodging, base camps, generators, Mobile Command Centers, and other emergency support services.
Support response, restoration, and mutual assistance operations within and outside the CECONY/ORU service territories, including field deployments with mutual aid restoration crews and participation in ICS activities.
Administer and maintain the Logistics System Emergency Assignment Program, including personnel rosters, call-out lists, contact information, emergency assignments, replacements, and prioritization based on emergency response categories.
Conduct inspections, readiness assessments, and audits of logistics sites, emergency response equipment, and inventories to ensure operational readiness, regulatory compliance, and emergency preparedness.
Manage emergency response assets and support drills, equipment evaluations, and ICS assignments while serving as the primary liaison with ETS on logistics systems.
Manage and process requisitions, receipts, GOIs, P-Card transactions, and other procurement activities in Oracle.
Monitor emergency-related expenditures and budget controls, and analyze emergency response costs to support financial oversight, management reporting, and operational decision-making.
Lead section reporting, corrective action tracking, continuous improvement, innovation initiatives, and operational performance.
Advance technology deployments, Artificial Intelligence (AI), system enhancements, and strategic initiatives that improve emergency response capabilities, safety, reliability, efficiency, and service delivery.
Oversee LOCC operations, records management, and housekeeping programs to ensure regulatory compliance, operational effectiveness, and timely completion of work activities.
Lead and supervise Union personnel by directing daily operations, setting priorities, assigning work, coordinating resources, and ensuring effective workforce utilization.
Perform supervisory and administrative functions, including employee development, performance management, discipline, and training compliance, while promoting a safe, productive, and customer-focused work environment.