Senior Specialist

Texas Tech University•El Paso, TX

6d•Onsite

About The Position

Performs specialized, complex work supporting the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines, with performance based on overall results. The position is onsite at Texas Tech Health El Paso (TTEP); remote and hybrid work are not available. TTEP is not considering applicants who require employment visa sponsorship, including applicants with H-1B visas or current student or postgraduate visas. The employee must remain current with licensure, certifications, mandatory compliance, and training requirements; follow institutional policies and procedures; and consistently demonstrate TTEP’s values of Service, Respect, Accountability, Integrity, Advancement, and Teamwork. The employee also serves as a values leader, encouraging staff across the institution. The role processes daily Release of Information requests, assists walk-in customers requesting records, bills and collects payments from various entities, handles cash, and reconciles financial activity and balances. Other duties include answering telephones and scanning paperwork into Electronic Medical Records. Compensation depends on the selected individual’s qualifications, department budget guidelines, and the institutional pay plan.

Requirements

High school education and five years of experience; additional education may substitute for experience on a year-for-year basis.
Bilingual in English and Spanish.
Must perform all work onsite at TTEP; remote and hybrid opportunities are not available.
Must not require employment visa sponsorship, including sponsorship for H-1B visas or current student or postgraduate visas.
Must maintain any applicable licensure and certifications and complete mandatory compliance and training requirements.

Responsibilities

Print and process daily Release of Information requests.
Assist walk-in customers requesting records.
Process Release of Information requests and accurately bill and collect from various entities.
Handle cash and reconcile financial activity and balances in accordance with institutional policies and procedures.
Answer telephones.
Assist with scanning paperwork into Electronic Medical Records.
Remain current with required licensure, certifications, compliance, and training.
Adhere to institutional policies, procedures, and practices.
Demonstrate TTEP’s values and encourage staff across the institution to do the same.
Perform other duties as assigned.