About The Position

The Senior Specialist - Wholesale Client Services Delivery is responsible for supporting the onboarding, servicing, administration, and operational delivery of products and services to wholesale banking clients. This role requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities typically include working under limited supervision for non-routine situations, potentially leading daily operations, and training, delegating, and reviewing the work of lower-level employees. Problems encountered are typically difficult and non-routine but not complex.

Requirements

  • Typically requires 7+ years relevant experience.
  • May require vocational or technical training.

Responsibilities

  • Supporting the onboarding, servicing, administration, and operational delivery of products and services to wholesale banking clients.
  • Client support.
  • Service coordination.
  • Implementation activities.
  • Operational issue resolution.
  • Other duties as assigned.
  • Working under limited supervision for non-routine situations.
  • Potentially leading daily operations.
  • Training, delegating, and reviewing the work of lower level employees.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Paid time off
  • Retirement savings through a 401(k) plan
  • Wellness resources
  • Other programs designed to support teammates' health and financial well-being
  • Incentive compensation
  • Bonuses
  • Other variable compensation
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