About The Position

We are seeking a hands-on individual to set up, test, and train others on a complex communications system in a fast-paced environment. This role involves integrating new hardware and software, ensuring smooth operations, and effectively teaching end-users. A significant part of the job is leading classroom and hands-on training, simplifying technical concepts, and adapting to different learning needs. You will collaborate with design teams on system updates, incorporate feedback into training materials, troubleshoot issues, and maintain operational readiness. Experience in the military or government sector, including training teams on new equipment, diagnosing problems, coordinating with various units, and adapting communication styles to different audiences, is highly valued. The ability to master complex systems quickly and remain calm under pressure is essential.

Requirements

  • Bachelor’s Degree and minimum 6 years of prior relevant experience, OR Graduate Degree and a minimum of 4 years of prior related experience, OR In lieu of a degree, minimum of 10 years of prior related experience.
  • Active TS/SCI w/ Poly Clearance is required.

Nice To Haves

  • Solid understanding of engineering principles, particularly verification and validation processes.
  • US Military Training Certifications are a big plus.
  • Self-starter who can work independently without needing constant direction.
  • Comfortable working directly with customers and their leadership teams.
  • Eager to learn through self-study, hands-on experience, and pick up knowledge from teammates.
  • Proven ability to lead small, diverse teams in fast-paced environments while staying humble and collaborative.
  • Strong communicator in both speaking and writing, with solid skills in MS Word and PowerPoint.
  • Experience explaining complex technical topics to different audiences, whether that's fellow engineers, program managers, or customer leadership.
  • Proficient in developing and working with MS Excel spreadsheets and data.
  • Train-the-trainer certifications are highly valued.

Responsibilities

  • Set up, configure, and document hardware and software systems for testing, including loading custom and commercial software onto multiple platforms.
  • Develop and lead structured training sessions that help users understand and retain what they're learning.
  • Build, configure, troubleshoot, and integrate new and existing hardware packages to roll out upgrades, deploy applications, and enhance system capabilities.
  • Take full responsibility of the hardware configuration process, master the system inside and out, and train others to use it effectively.
  • Support day-to-day training system operations and keep everything running smoothly.
  • See training classes through from start to finish, making sure participants leave confident and capable.
  • Travel occasionally to support training and system integration at different locations.
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