Senior Specialist – Technical Client Services

ELCA•Fort Lauderdale, FL

4d•Onsite

About The Position

SECUTIX powers ticketing for some of the world’s most iconic sports and entertainment events. As we expand across North America, we’re building a high‑impact technical team to support major global events, including the FIFA World Cup 2026 and FIFA Women’s World Cup 2027. This role is within our Platform Services team, delivering technical projects and services for our largest and most demanding customers. As a client‑facing role, this position has a direct impact on how millions of fans experience world‑class events. You will customize, configure, and extend a sophisticated SaaS platform, all while working in a team that champions autonomy, engineering rigor, and creative problem‑solving.

Requirements

Strong experience with HTML, CSS, JavaScript, and SQL — you’re comfortable building and debugging web‑based solutions.
Good knowledge of REST APIs — including design, calls, authentication, and debugging — and proficiency with related tools such as Postman, Swagger, cURL, etc.
Hands‑on experience with data analysis, ETL workflows, or data migration.
Ability to create or customize BI reports (Power BI, Tableau, or similar).
Excellent communication skills — you can explain technical concepts clearly to both engineers and non‑technical stakeholders.
Ability to engage effectively with clients and internal stakeholders and willingness to understand business context.
A proactive, self‑driven mindset with the ability to manage multiple priorities.
At least 3 years of relevant technical experience.

Nice To Haves

Familiarity with the sports, entertainment, or live events industry is a plus.

Responsibilities

Collaborate with onboarding and project teams to deliver high‑quality deployments on time and within scope.
Integrate third‑party systems (payments, CRM, identity, data pipelines) and troubleshoot complex API interactions.
Update custom front‑end experiences using HTML, CSS, JavaScript, and templating tools to meet unique client requirements.
Configure advanced platform features, including ticketing workflows, access control logic, and data models.
Deliver technical services such as data imports, ETL transformations, and configuration automation.
Analyze and manipulate data to support reporting, migration, and operational decision‑making.
Act as a trusted technical advisor for major sports organizations and entertainment partners.