Senior Specialist Supply Chain - Columbus, OH

Abbott•Columbus, OH

1d•$61,300 - $122,700•Onsite

About The Position

The US Planning Center (USPC) is comprised of US Production Planning, Export Customer Operations, and Global Master Data functions. The Export Customer Operations team is responsible for developing and executing replenishment plans that ensure the highest level of internal and external customer service with the least cost to the operation. The Export Customer Operations team is responsible for controlling the flow of communication, replenishment schedules, and documentation for nutritional products and medical devices from North American manufacturing sources. The Senior Supply Chain Specialist serves as the primary supply chain liaison with customers to ensure on-time delivery of product to meet market demand along with timely delivery of accurate documentation required to meet the import regulations of Abbott affiliates and Abbott’s direct customers. The position is also responsible for leading efforts to proactively address issues and drive initiatives to improve the overall efficiencies of the supply chain in support of maximizing Abbott sales.

Requirements

Bachelor’s degree Logistics Management, Supply Chain Management, Business Administration
3 to 4 years of total experience in two or more of the following areas: customer service, international supply chain operations, transportation management, project management, planning
Excellent organizational, follow up and analytical skills coupled with a high sense of urgency and the ability to resolve problems and produce results
Strong project management skills coupled with knowledge of supply chain processes and market requirements
Demonstrated team player and can work in a global environment with external supply chain customers
Negotiation and conflict resolution skills are required to ensure timely and cost-effective solutions to issues impacting the supply chain including internal and external customers
Innovative skills and initiative are required to identify and implement business process improvements
Good understanding of MRP/DRP and planning systems
Ability to perform data analysis by extracting and analyzing large volumes of data through reporting and Microsoft tools

Responsibilities

Manage the shipment of product from manufacturing and distribution locations in the Americas to Abbott affiliates and direct Abbott customers worldwide
Allocate product to ensure maximum container utilization and minimize transportation costs
Ensure prompt, accurate and efficient handling of communications concerning shipments and any other relevant aspect of the business
Monitor key performance indicators for responsible area, perform root cause analysis, and develop and implement corrective action plans to improve levels of performance
Maintain the master arrivals schedule (MAS) to ensure replenishments are meeting market demand and safety stock targets
Identify and implement continuous improvement initiatives to improve overall effectiveness of the supply chain, increase customer service, and reduce operating costs
Lead cross-functional project teams
Maintain customer and shipping requirements including system parameters, policies, and procedures
Provide training support to customer service specialists and affiliates on supply chain processes, procedures, and systems
Develop and maintain effective working relationships with all internal and external supply chain partners
Act as customer representative in the Abbott supply chain
Make decisions regarding distribution of product to ensure cost-effective transportation and timely delivery of product
Proactively identify and communicate issues affecting on-time delivery of product to the market
Resolve day-to-day customer service related issues independently
Take a leadership role in the identification and implementation of supply chain solutions to address supply and demand issues
Lead new business integration activities and drive continuous improvement supply chain initiatives in support of maximizing Abbott sales